AutoNation Acura Stevens Creek

Randy was very pleasant and helpful for my unexpected non-appointment visit took me in and was very professional non-appointment visit took me in and was very professional More

This place is awesome! Definitely would recommend to get your Acura serviced here. Sergio had top notch customer service, made our first visit easy, will definitely be goin Definitely would recommend to get your Acura serviced here. Sergio had top notch customer service, made our first visit easy, will definitely be going back. Thanks. More

I like how the person work with us and the price in the car is very good car is very good More

I was contacted by the Title Clerk to let me know that in order to complete DMV registration of my CPO 2018 Acura MDX purchase to make an appointment for a Smog Test. Made the appointment and when I arrived, order to complete DMV registration of my CPO 2018 Acura MDX purchase to make an appointment for a Smog Test. Made the appointment and when I arrived, Randy greeted me in the service area and helped process the service order. He knew that I would be waiting and was happy to accommodate. The smog test was done and also noticed when I got the car back it was washed. Thanks! that was unexpected. Want to give a shout out to Wali (Sales) for coming out to greet me and check on the status of my service request. When the work was done, Randy found me and gave me my keys back and assured that all was well and the documentation can now be processed. As a customer, I always appreciate the human interaction and getting to know the folks that I am dealing with. Another good experience at Auto Nation Acura Stevens Creek! More

Your appointment line was answered promptly and courteously, and I got an appointment the next day for a repair. This is the second time I've worked with Sergio on service, and he was excellent. courteously, and I got an appointment the next day for a repair. This is the second time I've worked with Sergio on service, and he was excellent. Knowledgeable and thorough, and explained what was needed now and what to watch for later. Very professional. More

Dan is awesome, responsive, honest, and straight to the point. The entire experience was very pleasant. point. The entire experience was very pleasant. More

A very smooth test-driving and purchasing experience. Wali was friendly and professional. He was knowledgeable about the car we were interested in, and efficient on walking us through the purchasing proc Wali was friendly and professional. He was knowledgeable about the car we were interested in, and efficient on walking us through the purchasing process. More

Came in with the need to change out my tires due to the treads being very low. Sergio explained the service necessary in changing all four, recommended tire type, and the best timing for new tires and real treads being very low. Sergio explained the service necessary in changing all four, recommended tire type, and the best timing for new tires and realignment. Very easy doing business with Acura. More

Very helpful in helping my wife and I determine the best vehicle for us. Then when we were ready to buy, they were very honest, treated us with respect, and gave us a great deal. vehicle for us. Then when we were ready to buy, they were very honest, treated us with respect, and gave us a great deal. More

Brought my RDX in for first service. I was at 8,000 miles and over six months since purchasing. I called the week before to set up appt. since the maintenance light had not come on. T I was at 8,000 miles and over six months since purchasing. I called the week before to set up appt. since the maintenance light had not come on. The young lady said "Definitely bring it in for your first service" When I arrived for my appt. Gianna met me and said "We will do the service this one time, and one time only because your maintenance light did not come on". This dealership needs a review of their service customer service. I had the time off during the week to bring my car in. Servicing should not always be about "is the light on", but what works for your customers. And then possibly say. "Of course we will take care of your first service" instead of making the customer feel bad about bringing their car in for service. Very disappointed. More