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AutoNation Acura Stevens Creek

Santa Clara, CA

Overview
Reviews
Vehicles
4.8
755 Reviews
As one of the largest Acura dealerships in Silicon Valley, AutoNation Acura Stevens Creek is your local destination for all things Acura. Located in Santa Clara just 10 minutes from Downtown San Jose, our showroom is only a short drive away from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and used Acura models for sale, and a large selection of other premium used cars for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Santa Clara to learn more.
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4747 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 755 reviews

February 13, 2024

Great dealership. They do great deals and sales dept is very helpful and knowledgable. Ruben Hernandez in sales was very accommodating along with Jonathan Latchford. More

by marina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reuben Hernandez
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Feb 16, 2024 -

AutoNation Acura Stevens Creek responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 05, 2024

Excellent service and address all problem mos specially the recall. Rolf explain everything that neede More

by ryasana@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolf
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Feb 06, 2024 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 05, 2024

Exelente servicio, Nathan fué el joven que me atendió fue muy atento y profesional al ayudante con mi compra. More

by Jorge sandoval
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan
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Feb 06, 2024 -

AutoNation Acura Stevens Creek responded

Hola Jorge, gracias por tus elogios y amables comentarios sobre nuestro equipo. No dude en comunicarse si hay algo adicional que podamos hacer por usted.

January 06, 2024

The transaction was smooth until the vehicle delivery. The dealership was under construction, and my sales rep had parked the car near a tight spot infront of handrail that vehicle backup camera wasn' More

by ck.chen.peter
Purchase Time
Recommend Dealer
No
Employees Worked With
Adarsh Singh
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Jan 10, 2024 -

AutoNation Acura Stevens Creek responded

Hello, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (408) 758-5502 to discuss ways to improve your experience with our dealership moving forward. Thank you again for your input, and we hope to hear from you soon.

Jan 12, 2024 -

ck.chen.peter responded

Management reach out and confirm there was proof-of-work that a specialist did work on my car, but that particular spot was difficult to work on. My recommendation for the sales team: Park newly purchase vehicle in a safe area for a smooth delivery, avoid potential damage before leaving the lot.

December 31, 2023

Andrea was very helpful in taking care of my RDX maintenance task done at the dealer. She did everything professionally. More

by aywei888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Valencia
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Jan 02, 2024 -

AutoNation Acura Stevens Creek responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Stevens Creek. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2023

They were quick to respond and follow up with me. No pressure on me to buy. Helpful and informative. More

by Lizchapman719
Recommend Dealer
Yes
Employees Worked With
Nathan and Gina
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Dec 19, 2023 -

AutoNation Acura Stevens Creek responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 14, 2023

Service advisor Andrea was very helpful and knowledgeable! Definitely would recommend her to other people. More

by josiahx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
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Dec 15, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thanks so much for the warm recommendation of the staff here at AutoNation Acura Stevens Creek. Feel free to stop by if you ever need any more help.

December 11, 2023

Very good experience at this dealership. Did the first service for my MDX within few hours. Very friendly. More

by krk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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Dec 14, 2023 -

AutoNation Acura Stevens Creek responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2023

I have my 2017 MDX scheduled for service at Auto Nation acura at Steven Creek with Nicole as my adviser and considering my car is already 5 years old it was expected that some parts had to be replaced true More

by bautista.irwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Dec 12, 2023 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 08, 2023

Andrea was super nice and patient in explaining the services I needed for my '15 Acura RDX. The car drives noticeably smoother when I picked it up. Andrea arranged Lyft pick up/drop off and made it wor More

by Haikun Zhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Valencia
Report | Print
Dec 12, 2023 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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