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AutoNation Acura Stevens Creek
Santa Clara, CA
755 Reviews
As one of the largest Acura dealerships in Silicon Valley, AutoNation Acura Stevens Creek is your local destination for all things Acura. Located in Santa Clara just 10 minutes from Downtown San Jose, our showroom is only a short drive away from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and used Acura models for sale, and a large selection of other premium used cars for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Santa Clara to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 755 reviews
June 13, 2022
Arrived at 11:15AM for 11:30AM. Work order written up about 11:45AM. Waited in waiting room. Was at dealership for just a battery check to be done as free multi-point inspection. Wa Work order written up about 11:45AM. Waited in waiting room. Was at dealership for just a battery check to be done as free multi-point inspection. Was told work would be done in two hours. Texted service advisor at 3:30PM for status update as already well beyond original time estimate. Was still in waiting room until 4:05PM without any update whatsoever from service advisor. Had to approach service advisor personally about status of car. Was told it should be done and would be bringing it up. Another 20 minutes pass and still waiting. I asked service advisor's manager to bring car up. Finally left dealership around 4:30PM. Essentially took 5 hours for a simple battery check. More
by Wilbert
Employees Worked With
Rolf Wick
June 13, 2022
Awesome. Service person(Benny) was really awesome took his time to help me. We road tested it together. Benny was very helpful in what was done to the car. Gr Service person(Benny) was really awesome took his time to help me. We road tested it together. Benny was very helpful in what was done to the car. Great service. More
by coachsauce
Employees Worked With
Benny
June 11, 2022
Our service advisor was super helpful. Provided us with updates on the additional servicing that was needed. Notified when car was ready. Also, car was washed and vacuumed. Provided us with updates on the additional servicing that was needed. Notified when car was ready. Also, car was washed and vacuumed. More
by Yeah
Employees Worked With
don't remember
June 08, 2022
Giana P. Is the best service advisor that I could ask for! I’ve had multiple MDXs serviced here and everyone has been great, but I feel like Giana is in my co Is the best service advisor that I could ask for! I’ve had multiple MDXs serviced here and everyone has been great, but I feel like Giana is in my corner. She let’s me know what is recommended, but doesn’t try to upset me by trying to scare me. She’s very honest and reliable. More
by SLee
Employees Worked With
Giana P.
June 08, 2022
This is my favorite dealer. I have long time experience with them. Excellent service and customer help. Great experience of service professional. Great 👍 I have long time experience with them. Excellent service and customer help. Great experience of service professional. Great 👍 More
by Prasun
Employees Worked With
Benny
June 04, 2022
When I dropped off my car for maintenance, i was told that the approximate wait time is about 2 hours due to short of technician...I was surprised when Benny came up to me after a little an hour that is that the approximate wait time is about 2 hours due to short of technician...I was surprised when Benny came up to me after a little an hour that is done. Kudos More
by Rey
Employees Worked With
Benny Gomez
