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AutoNation Acura Stevens Creek
Santa Clara, CA
755 Reviews
As one of the largest Acura dealerships in Silicon Valley, AutoNation Acura Stevens Creek is your local destination for all things Acura. Located in Santa Clara just 10 minutes from Downtown San Jose, our showroom is only a short drive away from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and used Acura models for sale, and a large selection of other premium used cars for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Santa Clara to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 755 reviews
June 23, 2022
Went in for a warranty repair for a known issue with a service bulletin on a 2020 Acura RDX panaromanic moonroof that rattles when driving over bumps/rough terrain. With the service bulletin, the repair s service bulletin on a 2020 Acura RDX panaromanic moonroof that rattles when driving over bumps/rough terrain. With the service bulletin, the repair should've been covered under warranty as the car is on lease and <16K miles, and <2 years old. However, this dealer, which is a franchise, charged us a $225 diagnostic fee. This is a scam to make money/profit off of an otherwise warranty repair -- which probably helped their sales quota. They don't care about you, its all profit and KPIs and metrics to them. I escalated this to Acura client relations - totally unacceptable. More
by Noonan
Employees Worked With
Adam
June 21, 2022
Since March of this year when I reserved for the new Integra, Dan has been very helpful and honest throughout the whole process. Alexis assured me with confidence and high level of satisfaction in choo Integra, Dan has been very helpful and honest throughout the whole process. Alexis assured me with confidence and high level of satisfaction in choosing to buy with Autonation Acura Stevens Creek. I highly recommend you seek Dan or Alexis in your next vehicle purchase. More
by James
Employees Worked With
Dan, Alexis
June 16, 2022
Honest ! ! Gianna is a great service advisor she explains what your car is due for and asks what you would like to take care of at this time. Fast and effi ! Gianna is a great service advisor she explains what your car is due for and asks what you would like to take care of at this time. Fast and efficient More
by Dee
Employees Worked With
Gianna
June 15, 2022
Service appointment was handled efficiently and quickly. Repair completed same day and we were back on the road in a couple of hours. Great job by Gianna. Repair completed same day and we were back on the road in a couple of hours. Great job by Gianna. More
by mark a
Employees Worked With
Gianna
June 14, 2022
Very dependable with minimal wait time. It's pleasant working in the waiting area and there are lots of amenities right there such as coffee, vending machines, etc. I like working with Gian It's pleasant working in the waiting area and there are lots of amenities right there such as coffee, vending machines, etc. I like working with Gianna because she's the best fit for there as a service advisor. I have had other service advisors who have been pretty good and one that definitely wasn't a good fit for me. This experience has confirmed that I will continue to request Gianna anytime I need my car serviced! More
by annette
Employees Worked With
Gianna
