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AutoNation Acura Stevens Creek
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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They added "optional" floor mats and wheel lock at $1500 as requirement. I told a sales guy that I don't want them. He said the dealer requires all customer to purchase them. It's not "optional." They forc as requirement. I told a sales guy that I don't want them. He said the dealer requires all customer to purchase them. It's not "optional." They force customers to buy them. They didn't offer me Acura's financial special unless I asked and when I din't buy extend guarantee, a sales guy got very rude. He sighed, hit computer keyboards so hard. Also he took away a car body cloth as he said "it's a gift for you." And this guy cried how his previous work at BMW was nice. He is so disrespectful. I went there to buy Acura's vehicle. On the other hand, a guy who washed my car new car to get ready, was very courteous. I would buy Acura's vehicle again but not with Stevens Creek Auto Nation. More
Excellent service and honest. I agreed to have flushed coolant service, at the end I was told was done on previous service. I will not know if I wasn’t being told. I agreed to have flushed coolant service, at the end I was told was done on previous service. I will not know if I wasn’t being told. More
The service rep (Benny Gomez ? , I remember) quoted us $800 for B1 service. We called Acura Fremont, and they charge $180 for it!!! Horrible experience with Ben; super rude and push , I remember) quoted us $800 for B1 service. We called Acura Fremont, and they charge $180 for it!!! Horrible experience with Ben; super rude and pushy. It is our last trip there, and we regret buying the car there. More
I was treated exceptionally well, even though I was only in for a recall service. It was necessary to send Nicole back a few times to get more detail on recommended service. She was efficient, friendly and in for a recall service. It was necessary to send Nicole back a few times to get more detail on recommended service. She was efficient, friendly and helpful. I picked up my car clean and vacuumed, which was a pleasant surprise. More