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AutoNation Acura Stevens Creek

Santa Clara, CA

4.8
755 Reviews
As one of the largest Acura dealerships in Silicon Valley, AutoNation Acura Stevens Creek is your local destination for all things Acura. Located in Santa Clara just 10 minutes from Downtown San Jose, our showroom is only a short drive away from the 280 on Stevens Creek Boulevard. With an expansive inventory of both new and used Acura models for sale, and a large selection of other premium used cars for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Santa Clara to learn more.
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4747 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 755 reviews

October 25, 2022

Well maintained facility. I had a good experience. Hope to visit in the future services too. Thanks More

by akkumari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 02, 2022 -

AutoNation Acura Stevens Creek responded

Hi Akkumari, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 24, 2022

They added "optional" floor mats and wheel lock at $1500 as requirement. I told a sales guy that I don't want them. He said the dealer requires all customer to purchase them. It's not "optional." They forc More

by Acura's kokyaku
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bahman Kamali, Wali Naseri
Oct 31, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we are deeply disappointed by your experience at AutoNation Acura Stevens Creek. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (408) 758-5502 -- we hope to hear from you soon.

October 24, 2022

Rolf was able to get me in and out as quickly as possible. He understood my needs and was able to execute them efficiently. More

by otterdanani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Oct 31, 2022 -

AutoNation Acura Stevens Creek responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 21, 2022

The service I received was excellent! It was my first time to bring MDX for A1 maintenance. Very professional and friendly service. More

by miyakoytt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolf Wick
Oct 28, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 19, 2022

Jobs are done with high quality. Only it took too long. It is good if we have a loaned car . More

by Dan2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 25, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Oct 25, 2022 -

Dan2022 responded

Ok. Thanks

October 18, 2022

Benny Gomez was a pleasure to work with for my annual service appointment. Excellent experience! More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Gomez
Oct 24, 2022 -

AutoNation Acura Stevens Creek responded

Jim, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 17, 2022

Excellent service and honest. I agreed to have flushed coolant service, at the end I was told was done on previous service. I will not know if I wasn’t being told. More

by Simondo_01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin , Lisa Parasrami
Oct 23, 2022 -

AutoNation Acura Stevens Creek responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 16, 2022

The service rep (Benny Gomez ? , I remember) quoted us $800 for B1 service. We called Acura Fremont, and they charge $180 for it!!! Horrible experience with Ben; super rude and push More

by jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben
Oct 21, 2022 -

AutoNation Acura Stevens Creek responded

Hi Jerry, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (408) 758-5502 to discuss what we can do to help.

October 14, 2022

It was a hassle free experience. No pressure. Friendly staff. Willing to answer all my questions. More

by kpt110
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Le and Brandon Lofting
Oct 19, 2022 -

AutoNation Acura Stevens Creek responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 14, 2022

I was treated exceptionally well, even though I was only in for a recall service. It was necessary to send Nicole back a few times to get more detail on recommended service. She was efficient, friendly and More

by powerslink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Oct 19, 2022 -

AutoNation Acura Stevens Creek responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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