AutoNation Acura Stevens Creek
Santa Clara, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had an excellent visit at this dealership. Everyone was extremely helpful and they provided recommendations for same-day insurance. My dealer's name was Will. I purchased a used car. It was qu Everyone was extremely helpful and they provided recommendations for same-day insurance. My dealer's name was Will. I purchased a used car. It was quite clean, the test drive was comfortable, and the pricing was straightforward. More
I saw the late model Acura RDX on the Acura certified website with low miles and in excellent condition. I made an appointment online; Adarsh called and confirmed the appointment to test drive the car. website with low miles and in excellent condition. I made an appointment online; Adarsh called and confirmed the appointment to test drive the car. We went over with our older Acura RDX which I had gotten an online offer for on the Acura website. The newer car checked out great. We were given the trade-in appraisal and in less than 3 hours total (test drive and paperwork) we were driving home in our low mileage Acura RDX. No haggling and we were given a good price on the newer Acura plus Kelley Bluebook on the trade-in. More
The purchasing experience was ok and pretty standard, I liked that they were not trying to push extra package purchases. My problem is with follow up, after I purchased the vehicle I've had trouble getting liked that they were not trying to push extra package purchases. My problem is with follow up, after I purchased the vehicle I've had trouble getting responses from the dealership. The car came with wheel locks, but they never provided the key. Overall not the best experience. More
The sales professional was fantastic and the total experience was great. There was no pressure and the tea. Really believes in their product. We love our MDX experience was great. There was no pressure and the tea. Really believes in their product. We love our MDX More
Great service. Courteous, helpful and timely. Communication was great and they did a great job. Arranged us an Uber as well. The service rep went out of his way Courteous, helpful and timely. Communication was great and they did a great job. Arranged us an Uber as well. The service rep went out of his way to help and ensure he provided good help and the dealership got good reviews. Good people working at the dealership and we will always bring out car here. More
Service rep Rolf was very professional, insightful and thorough. Saw a tire problem immediately, diagnosed the key issue with steering mechanism, find a service bulletin that covered this under warranty a thorough. Saw a tire problem immediately, diagnosed the key issue with steering mechanism, find a service bulletin that covered this under warranty and had the problem fixed faster than planned. Prompt effective status updates.. great job! More
Excellent customer service. Recently experienced excellent customer service at a body shop. They promptly repaired my car, provided clear communication throughout the process, a Recently experienced excellent customer service at a body shop. They promptly repaired my car, provided clear communication throughout the process, and even offered a courtesy vehicle. The staff was friendly and professional, ensuring my complete satisfaction. I highly recommend their services for anyone needing car repairs. More