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AutoNation Acura Spokane Valley - Service Center

Spokane Valley, WA

4.9
237 Reviews

237 Reviews of AutoNation Acura Spokane Valley - Service Center

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July 13, 2023

Always take care of me and my car with the best service. They tell me what they are going to do in addition to checking all fluids and parts of my car. They keep me informed of anything I need to be aware More

by kathy.seville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
Jul 17, 2023 -

AutoNation Acura Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Acura Spokane Valley and we hope to be of service again in the future.

June 14, 2023

Anthony was friendly, thorough, communicative. I so appreciate having my 2016 RDX serviced so well! More

by kdwinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Morris
Jun 22, 2023 -

AutoNation Acura Spokane Valley responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 12, 2023

Always courteous and willing to explain the work that needs to be done and the cost before they begin the maintenance or repairs. More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teryn
Jun 15, 2023 -

AutoNation Acura Spokane Valley responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

I worked with Tarrin, and he was so great! He was so polite. He was extremely helpful and took care of our car so quickly. I was so grateful! Thank you so much! sincerely, Amy Tessier More

by brookstessier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarrin
Jun 05, 2023 -

AutoNation Acura Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2023

Always helpful, professional, honest and efficient. I never feel like they are trying to push unnecessary repairs. More

by glenys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember!
Jun 02, 2023 -

AutoNation Acura Spokane Valley responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 26, 2023

Always great service. The team there does a great job at keeping us up to date as to progress and quotes are always accurate. More

by Raef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 31, 2023 -

AutoNation Acura Spokane Valley responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 23, 2023

If you're like me, you will love the fat that the service department actually read the information I put in the online appointment. They already had a plan in place when I dropped off my car AND they kept me More

by noyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Morris
May 26, 2023 -

AutoNation Acura Spokane Valley responded

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2023

Took several weeks and multiple phone calls to get an appointment scheduled for a warranty repair. Also, was a challenge and had to speak with a manager to get a loaner car scheduled. The work completed More

by lmriv4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
May 24, 2023 -

AutoNation Acura Spokane Valley responded

Thank you for taking the time to share your feedback with us. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 13, 2023

Friendly and professional crew. Kept me updated throughout service. Helped me to prioritize what should be done first to keep me safe and what could wait and watch. More

by kimsarat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire Service department
May 16, 2023 -

AutoNation Acura Spokane Valley responded

Kimsarat, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Performed work on a timey basis. Always kept me informed. No pressure from service or sales crew. More

by Polocoronado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 10, 2023 -

AutoNation Acura Spokane Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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