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AutoNation Acura Spokane Valley - Service Center

Spokane Valley, WA

4.9
237 Reviews

237 Reviews of AutoNation Acura Spokane Valley - Service Center

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October 06, 2021

Professional and non stressful visit. The facility is very clean and the waiting room is quiet and relaxing. More

by Judith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Oct 09, 2021 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2021

Excellent experience. Everybody is professional and friendly!! I highly recommend this dealership and service department. They go above and beyond to take care of you!!! More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Oct 09, 2021 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 27, 2021

Got an appointment at the last minute and got the work done and the car back when promised. More

by jlbkkln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Sep 29, 2021 -

AutoNation Acura Spokane Valley responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2021

Service department was professional, efficient and communicated very well. Wesley made sure the issue was resolved to our satisfaction and made the experience hassle free. More

by nmanly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Schmidt
Sep 16, 2021 -

AutoNation Acura Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 10, 2021

I have had excellent experiences at AutoNation Acura. They are friendly and welcoming every time I bring my car in. They service my car, answer any questions, and do this in an efficient and professional More

by lsestero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in the Service Department and Reiko in the sales department, Jerry Bick
Sep 13, 2021 -

AutoNation Acura Spokane Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 06, 2021

My part was promptly orders and delivered and the technician was empathetic about my accident- happens all the time. :). Love the car wash that goes with service. Kudos! More

by momblack77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, can’t remember
Sep 09, 2021 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2021

Acura Auto Nation Spokane Valley service team always does a great job on my Acura and they always give me a new Acura loaner to drive while my car is being serviced. My car is always clean when I pick it up More

by LRC1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark service manager
Sep 06, 2021 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2021

Mark Murphy Customer Care Consultant explain what they were going to service and the price. We waiting at the dealer for the service. Then Mark connected us under the time they estimated which I was hap More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Murphy
Sep 04, 2021 -

AutoNation Acura Spokane Valley responded

Hi Barry, thank you for your kind review; we are happy to pass along your comments to Mark here at AutoNation Acura Spokane Valley! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2021

Seamless process for getting my car serviced and oil changed. I used the shuttle service and it worked great! And my car got a needed wash! So happy! Thank you! More

by lindaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Aug 27, 2021 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2021

Customer service is exceptional!! They go the extra mile to get things done and make sure things work in your direction. More

by pattyhallett3477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Westley
Aug 21, 2021 -

AutoNation Acura Spokane Valley responded

Hi Patty, we are very happy we could provide you with a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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