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AutoNation Acura Spokane Valley

Spokane, WA

4.9
361 Reviews

8325 East Sprague Avenue

Spokane, WA

99212

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Showing 361 reviews

May 27, 2023

Salespeople and the service department were helpful and knowledgeable. I was able to test drive multi Le vehicles and make the best selection for my family. More

by Carolsimpson101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raiko
May 31, 2023 -

AutoNation Acura Spokane Valley responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

Always great service. The team there does a great job at keeping us up to date as to progress and quotes are always accurate. More

by Raef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 31, 2023 -

AutoNation Acura Spokane Valley responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 23, 2023

If you're like me, you will love the fat that the service department actually read the information I put in the online appointment. They already had a plan in place when I dropped off my car AND they kept me More

by noyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Morris
May 26, 2023 -

AutoNation Acura Spokane Valley responded

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 23, 2023

Took several weeks and multiple phone calls to get an appointment scheduled for a warranty repair. Also, was a challenge and had to speak with a manager to get a loaner car scheduled. The work completed More

by lmriv4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
May 24, 2023 -

AutoNation Acura Spokane Valley responded

Thank you for taking the time to share your feedback with us. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 13, 2023

Friendly and professional crew. Kept me updated throughout service. Helped me to prioritize what should be done first to keep me safe and what could wait and watch. More

by kimsarat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire Service department
May 16, 2023 -

AutoNation Acura Spokane Valley responded

Kimsarat, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Performed work on a timey basis. Always kept me informed. No pressure from service or sales crew. More

by Polocoronado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 10, 2023 -

AutoNation Acura Spokane Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

Professional and courteous service. The staff communicated exactly what was going to be done as well as the results. More

by Timothy Dove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, John???
May 09, 2023 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

The staff was very professional. They quickly answered questions and even texted me pictures of what needed to be done. Great expereience! More

by breckonjse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember names
May 09, 2023 -

AutoNation Acura Spokane Valley responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 04, 2023

Everyone is kind, caring, professional. Reiko is very knowledgeable and friendly and I can always trust her. More

by Kiddislandranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 07, 2023 -

AutoNation Acura Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Autonation Acura takes great care of my Acura TLX with 115,000 miles. I always feel safe after they worked on the car. This time they pointed out mistakes made by the last mechanic to work on my car, allo More

by GM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony was service manager
May 07, 2023 -

AutoNation Acura Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

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