AutoNation Acura Spokane Valley

Mark Murphy the services adviser is very professional and explains what services will be done and why. Mark aways greets me by name and is very personal. explains what services will be done and why. Mark aways greets me by name and is very personal. More

I have to use 15 words minimum, but I only need three: Mark Murphy rocks! Seriously, though, working with service reps can often feel pretty slimy. Not so with Mark. I trust him and he is the reaso Mark Murphy rocks! Seriously, though, working with service reps can often feel pretty slimy. Not so with Mark. I trust him and he is the reason I continue to use the dealership for my service needs. More

Mark Murphy did a great job of explaining things. They were prompt and washed my car! I asked for help with Car Play and it was all arranged when I picked the car up and Reiki Johnson spent a lot of time were prompt and washed my car! I asked for help with Car Play and it was all arranged when I picked the car up and Reiki Johnson spent a lot of time with me and that was very helpful! More

Transaction was great! Everyone we dealt with at the dealership was professional and courteous. We are very excited for our new car. We are a long distance purchaser, live Seattle area and bought in Spo dealership was professional and courteous. We are very excited for our new car. We are a long distance purchaser, live Seattle area and bought in Spokane, which I understand can have some challenges. We received our floor mats in a reasonable amount of time, but am a little frustrated that we have yet to be schedule for the protective coating in our area. We have yet to enjoy the car fully as we are waiting on this coating. I know this will get done, but hopefully sooner than later. This application is not cheap and has already been paid for, so that is why I held off on the review. Decided to post a 5-star anyways, expecting this to be done soon. Thanks Don And Denise! More

Service department is excellent. Mark does a great job of explaining what your car needs and the various options on taking care of your car. of explaining what your car needs and the various options on taking care of your car. More

I agree with other reviewers! Mark Murphy, Mark Murphy, Mark Murphy! He provides the highest level of service, explains everything in understandable detail, and always goes the extra mile for each and ever Mark Murphy! He provides the highest level of service, explains everything in understandable detail, and always goes the extra mile for each and every customer. The excellent service from Mark is very much appreciated. More

From start to finish, every step was easy, all staff were friendly & helpful. No high pressure sale, they explained everything & did an excellent job in making my car dream come true. I love my Acura ! Rodne friendly & helpful. No high pressure sale, they explained everything & did an excellent job in making my car dream come true. I love my Acura ! Rodney explained, & demonstrated all the tech on my vehicle. James B, secured my loan, & was very personable, & made the paperwork a breeze, Eric W ( manager) greeted me & was very cordial. I will recommend Spokane Valley Wa Acura to everyone. More

Our oil change took 30 minutes. Yea! We got to visit with our favorite sells lady, Reiko! our favorite sells lady, Reiko! More

At every visit whether for a new just looking, purchasing, picking up accessories or having services performed the feeling is the same. Always welcomed and treated respectfully and as an equal. Ar purchasing, picking up accessories or having services performed the feeling is the same. Always welcomed and treated respectfully and as an equal. Area is clean and well presented in every corner. Definitely committed to the customer. More