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AutoNation Acura Spokane Valley

Spokane, WA

4.9
367 Reviews
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8325 East Sprague Avenue

Spokane, WA

99212

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Showing 367 reviews

April 11, 2022

I like the fact they do a very good job of taking care of the customer and their car. More

by Agnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know their names , Jerry Bick
Apr 14, 2022 -

AutoNation Acura Spokane Valley responded

Hello Agnes, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2022

The service we received from the Acura Auto Nation dealership was fantastic. From Doug and John in management, to Mona in sales, to Chris in Financing. Every individual we worked with was kind, knowl More

by Staci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Doug, Mona, Chris
Apr 12, 2022 -

AutoNation Acura Spokane Valley responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2022

They have been nice, friendly and helpful each time I’ve been in for services. However, since it was raining outside I ask that they clean the inside instead. Wasn’t looking for a full car detail, but what More

by gilby2626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the names , Jerry Bick
Apr 13, 2022 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (509) 590-1266. We hope to hear from you.

April 05, 2022

Said it would take an hour and a half to do the work was completed in just over an hour great customer service and kept you informed on any issues that they found More

by Sbgkids4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Apr 08, 2022 -

AutoNation Acura Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 01, 2022

I came in for our first oil change. I was promised a 1.25 hour wait. The oil change and review of systems took exactly that amount of time. I also had a question about the navigation sy More

by alyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Apr 05, 2022 -

AutoNation Acura Spokane Valley responded

Hi Alyce, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 31, 2022

Great ease of scheduling. I waited at dealer during service and was finished before expected time. Great explanation of work done as well. More

by Rjcfrost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Apr 05, 2022 -

AutoNation Acura Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 29, 2022

Always takes excellent care of me and my car. I would recommend the to anyone. More

by aligirlcooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley
Apr 02, 2022 -

AutoNation Acura Spokane Valley responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Thanks again for the recommendation, and have an amazing day!

March 28, 2022

Friendly staff, excellent service. I have consistently had excellent customer service when having my RDX serviced. More

by Reviews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bick, Jerry Bick
Apr 01, 2022 -

AutoNation Acura Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

March 24, 2022

I always get great customer service. They explain how my car is doing and answer all questions. They care as much about keeping my car in tip-top running condition as I do. I apprecia More

by kathy.seville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
March 22, 2022

This was my first experience with the service department. I have always used another Acura dealer until now, but the experience was great and I will return. More

by gh79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Mar 25, 2022 -

AutoNation Acura Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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