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AutoNation Acura Spokane Valley

Spokane, WA

4.9
367 Reviews
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8325 East Sprague Avenue

Spokane, WA

99212

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Showing 367 reviews

July 01, 2022

Have always chosen the dealership for service needs and had great experiences. Over the years Kyle, Seth, and then Wes were awesome to work with. This last visit--without Wes--was good, but not great. B More

by 5ohniner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex?
Jul 04, 2022 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 01, 2022

Great customer service, very friendly, good price, professional, and left my car clean & ready to go. More

by levi309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez
Jul 04, 2022 -

AutoNation Acura Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 01, 2022

service was complete and satisfactory, however the labor charges were excessive. For the time spent getting service work done the labor rate calculated out to more than $250 per hour. The explanation was ea More

by harry
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
anthony hernandez
Jul 04, 2022 -

AutoNation Acura Spokane Valley responded

Hi Harry, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 30, 2022

Great service everytime I have take my car into the shop. Very timely on repairs. More

by josh.rettinghouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony; Seth
Jul 03, 2022 -

AutoNation Acura Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 30, 2022

Professional phone conversation. Arrived at dealership escorted to parts desk with continued professional and personable service. Dealership clean and comfortable. More

by DMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Think Seth on phone and didn't read name at desk service. Both excellent and efficient.
Jul 03, 2022 -

AutoNation Acura Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 28, 2022

Customer service is always top notch. Very friendly and most importantly honest. I will always go back to this dealership. More

by pinktoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 30, 2022 -

AutoNation Acura Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 24, 2022

This is my second Acura. I always will come back because of the Service department More

by Msfanceepants3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry, I’ve forgotten his name in Service department he was very helpful. Reiko is always great also!
Jun 28, 2022 -

AutoNation Acura Spokane Valley responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2022

They always do what they say they are going to do. And I like how that explain what needs to been done. More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 26, 2022 -

AutoNation Acura Spokane Valley responded

We appreciate you taking the time to leave us a response, Paul! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 23, 2022

It is very good company auto nation acura Every day good service system rule I like this company Thank you auto nation acura More

by Ayele G
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Set advanced
Jun 26, 2022 -

AutoNation Acura Spokane Valley responded

We appreciate you taking the time to leave us a response, Ayele! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 23, 2022

I like go to Spokane dealership because Customer service is friendly and knowledgeable. Completed on time. More

by bellahy121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Jun 26, 2022 -

AutoNation Acura Spokane Valley responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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