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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
843 Reviews

843 Reviews of AutoNation Acura South Bay - Service Center

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January 04, 2025

Kelly Gilbertson provided excellent customer service. He is very knowledgeable, provided sound advice, and went above and beyond. I felt that he really cares. Highly recommend. More

by Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jan 06, 2025 -

AutoNation Acura South Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 02, 2025

Amazing service at this location. Kelly is an amazing help when my car needs service. Highly recommend More

by Blair O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jan 06, 2025 -

AutoNation Acura South Bay responded

Hi Blair, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

December 31, 2024

The service representative was professional and friendly. He explained all the possible options in details that my car may need to take. More

by JohnX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jan 01, 2025 -

AutoNation Acura South Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 29, 2024

Turn quality service delivered with a personal touch Open and custome. I bought my car from you a minute. Customer for more than 20 years. More

by Pumcgw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Jan 01, 2025 -

AutoNation Acura South Bay responded

Hi, our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 27, 2024

The service was fine. Had oil and filter changed.. Kelly was very helpful and nice More

by Amdrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Dec 31, 2024 -

AutoNation Acura South Bay responded

Hi Amdrea, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 27, 2024

Courteous knowledgeable work done on time If any work that needs to be done beyond the normal Kelly always calls me first and explains why it is needed. More

by Sgood5365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Dec 31, 2024 -

AutoNation Acura South Bay responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2024

The service team was very good and went beyond my expectations. Like most service centers I would wait for hours waiting for my car to be done but they ordered me a Lyft to take me home and to take More

by alanshodandad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Villena 7507
Dec 20, 2024 -

alanshodandad responded

The service team was very good and went beyond my expectations. Like most service centers I would wait for hours waiting for my car to be done but they ordered me a Lyft to take me home and to take me back when my car was completed and washed. First class customer treatment.

December 20, 2024

Although the dealership did not have my needed part in stock, Albert took good care of me (including arranging Lyft rides for me to and from the dealership until it was available). In other words, dealer More

by beancounterbryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Diaz
Dec 21, 2024 -

AutoNation Acura South Bay responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2024

I appreciate the excellent customer service. Steve Ravaglia has been my service advisor for many years. He is the reason I bought a new car from this dealership. Thanks Steve for your kind, cari More

by marilyn_schueller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ravaglia, Steve
Dec 24, 2024 -

AutoNation Acura South Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2024

Kevin in service was a pleasure to work with. My service was completed by in a timely manner. More

by debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 24, 2024 -

AutoNation Acura South Bay responded

Hi Debbie, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

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