AutoNation Acura South Bay - Service Center

Tony Avilla is the best!! My Austin, Tx dealership let me drive across the US with the malfunctioning airbag. When I got to California Tony Avilla jumped to the rescue, got me My Austin, Tx dealership let me drive across the US with the malfunctioning airbag. When I got to California Tony Avilla jumped to the rescue, got me a rent car and within a week my airbag was replaced... The car rental place said sometimes it has been months... Which I didn't have!! If Tony is not the mgr of service dept. he should be!!! Great work Tony!! More

The Best Service Ever! I am a regular customer at AutoNation Acura of South Bay. This is ALL and ONLY due in part to the OUTSTANDING SERVICE and EXCELLENT CARE that I alway I am a regular customer at AutoNation Acura of South Bay. This is ALL and ONLY due in part to the OUTSTANDING SERVICE and EXCELLENT CARE that I always receive from Kelly Gilbertson. My most recent visit has proved to be nothing short from the amazing and detailed service that I have always received. Even though the service that I needed on my car was for a pricey catalytic converter, Kelly made sure to work with me and give me the best deal possible. Who can't appreciate and want to stay completely loyal to a service tech who understands the financial hardships of a customer, speaks to you honestly and openly about what service is most important to attend to and what can wait, and yet does his best to work with you while continuing to give you that extra care and thoughtfulness that is just genuinely how he conducts business.This is why I will continue to bring my car only to AutoNation for servicing. Kelly is consistently polite, listens to all of my concerns and truly cares about delivering that A+ customer service.. I also appreciate the mechanics work on my car. To date, everything that they have fixed is still working properly. In a time where there are so many dishonest dealerships trying to nickel and dime you for everything, its nice to find one that genuinely cares about their customers. More

Good service from a good employee. Today I went to Acura of South Bay to get help with my 2008 Acura's phone system. I met this young, polite, humble, knowledgeable, gentleman from thei Today I went to Acura of South Bay to get help with my 2008 Acura's phone system. I met this young, polite, humble, knowledgeable, gentleman from their service department who fixed my problem in a timely manner and provided me with friendly service. I know that in this rush world where people are in a hurry all the time, a person like Sherwin should be rewarded with at least a good review. I believe that Sherwin is an asset to South Bay Acura and I wish there were more customer service representatives like him all over the South Bay. Thank you Sherwin. Sassan Farzanfar. More

I've brought my Acura vehicles to this dealership for years and I've always had a good experience. The service I got from Kelly Gilbertson, however, took it to the next level. I've worked with him twice years and I've always had a good experience. The service I got from Kelly Gilbertson, however, took it to the next level. I've worked with him twice and each time he's been friendly, trustworthy, accountable, and made sure I got the best deal possible. He's a great asset to the dealership. More