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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
776 Reviews

776 Reviews of AutoNation Acura South Bay - Service Center

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October 07, 2021

Regular service scheduled with Kelly and work completed in a timely manner with excellent customer service from Kelly. More

by bonniesadrpour
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 10, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 05, 2021

Always consistently good and thorough customer service. Kelly always provides the best explanation for what the car needs and what it will cost. More

by tnmccormack
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 08, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 05, 2021

Took my car in for a oil change on Saturday and Kelly was the service rep for help me out I have to say this guy is number 1 A +++ I will be going back because of Kelly thanks for the great service More

by Sgalvan76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 08, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 04, 2021

Honest and dependable! Worked quickly. Steve has even a longtime service advisor. Highly recommended!! Thanks, More

by lescho54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Report | Print
Oct 06, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 04, 2021

I had a tricky issue with the MDX and the team took their time, reviewed the details and solved the problem going beyond the usual inspection. More

by straser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 06, 2021 -

AutoNation Acura South Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2021

Best service experience! Kelly is always very thorough and explains in detail. He is always at the top of his game. Service was done exactly as requested and on time. My 2014 MDX still looks and runs like More

by JClarke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 05, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2021

It was great to deal with Kelly because he kept me updated on what was going on with my MDX More

by Daction
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 04, 2021 -

AutoNation Acura South Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 30, 2021

Antonio was super and very helpful and responsive. He contacted me when the car was ready as promised. Thank you More

by bea3310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
Report | Print
Oct 04, 2021 -

AutoNation Acura South Bay responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2021

Kelly was awesome, very helpful, explained everything that was needed for my Acura RDX. Thanks! More

by Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 04, 2021 -

AutoNation Acura South Bay responded

Hi Joy, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2021

The service department is ver responsive, flexible, and accommodating. Kelly and Steve in particular, are great! More

by Tonygdss123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 05, 2021 -

AutoNation Acura South Bay responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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