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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
776 Reviews

776 Reviews of AutoNation Acura South Bay - Service Center

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October 26, 2021

I been going to southbay acura service center for last 6 years. I like the service. Thank you Kelly More

by vjacob5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 29, 2021 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 23, 2021

Great customer service the person helping me contacted me right away with details about my vehicle. More

by Palacio.lourdes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noe , Kelly Gilbertson
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Oct 26, 2021 -

AutoNation Acura South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2021

They were super busy and a bit delayed because all other Acura service shops have closed, but Kelly was the best! Great customer service - I recommend him! More

by J
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 26, 2021 -

AutoNation Acura South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Acura South Bay and we hope to be of service again in the future. Drive safe, and we'll see you on the road.

October 22, 2021

Great customer service from Kelly! Very friendly and knowledgeable. Everyone in customer service should be like him! More

by jazzandjellybeans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
Oct 24, 2021 -

AutoNation Acura South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 22, 2021

I have been visiting Kelly for the service of my Acura for more than 7 years. He has been an excellent point of contact at the dealership. He is very detailed and explains things well. Kelly's honest appr More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 24, 2021 -

AutoNation Acura South Bay responded

Hi Jay, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 20, 2021

Kelly is the best service member. Should be manager. Every service manager could/should learn from his work habits. More

by Spitgray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 23, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kelly here at AutoNation Acura South Bay! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 19, 2021

Kelley and Steve were very helpful in the service dept. Kelley made sure all my questions were answered and Steve helped me with a technology issue. I will continue to get my 2021 RDX served at this deale More

by elainegetman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia, Kelly Gilbertson
Report | Print
Oct 23, 2021 -

AutoNation Acura South Bay responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 18, 2021

Always great service!!!All the employees are friendly Always great service!!! All the employees are friendly and helpful!!! Steve is fantastic!! Always done on time! More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Report | Print
Oct 22, 2021 -

AutoNation Acura South Bay responded

Hi Lisa, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 15, 2021

Love Kelly you have a great employee. Always learning on how to keep my car in top shape. More

by Rubio.irene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 15, 2021 -

Rubio.irene responded

Kelly is a great friend and employee. His advice keeps my car running in excellent shape

October 14, 2021

Love getting my car serviced there! The customer service offered by Kelly is 2nd to none. More

by Ssanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Oct 18, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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