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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
777 Reviews

777 Reviews of AutoNation Acura South Bay - Service Center

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November 03, 2021

Kelly was very communicative regarding the problem and timing of completion. He was also very accommodating with regards to towing the car and picking up the car. More

by Cat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 06, 2021 -

AutoNation Acura South Bay responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

November 02, 2021

I always bring my car back to the dealer. I have been happy with the service and the workmanship. I occasionally feel like they are pushing services, but there is no hard sale. More

by Jcm7234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 06, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

November 02, 2021

South Bay Acura is my favorite dealer and service shop. I bought an Acura MDX when it first came out satisfactory. Trade it in for new model in 2014. I still have my 2016 MDX, fully serviced at Torrance Sout More

by Grace Ramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Nov 06, 2021 -

AutoNation Acura South Bay responded

Hi Grace, thank you for your kind review; we are happy to pass along your comments to Steve here at AutoNation Acura South Bay! We look forward to your next visit! Take care!

November 01, 2021

Oil service via warranty agreement. Service fine, car wash done. Issue was the website appointment set-up. Used to be able to self-select- day, time slot and what servie needed. Had to work through me More

by dougsped
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Lara
Nov 04, 2021 -

AutoNation Acura South Bay responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 31, 2021

Great customer service. The staff is friendly and professional. Kelly Gilbertson goes above and beyond for his clients. More

by rafael_ricojr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 01, 2021 -

AutoNation Acura South Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2021

This was my regular visit to SB Acura. As usual, the service was efficient and quick. Kelly was especially helpful and explained the work in detail. Great job ! More

by rexavier627
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 03, 2021 -

AutoNation Acura South Bay responded

Hi! We're so happy Kelly was able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 30, 2021

I went for a airbag recall service, and the service associate who took care of me, he was very friendly and nice. Excellent service. More

by vmelgar0306Viktor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia, Joseph Charlesworth, Tony Avila, Kelly Gilbertson
Nov 03, 2021 -

AutoNation Acura South Bay responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 29, 2021

Our dealership on Crenshaw Blvd is very close by and they have a wonderful team to take care of my Acura. The recent service was great and our service advisor, Steven Ravaglia took very good care of me...ad More

by japhelps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Oct 30, 2021 -

japhelps responded

Very satisfied with service and work performed.

October 27, 2021

I had to tow my ILX to Acura, 3 weeks ago due to a major problem. Lucky me my car was assigned to Kelly Gilbertson, I met him 5 years ago at my first oil change and I was impressed by his professionalism an More

by Guess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Oct 29, 2021 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 27, 2021

Kelly at Auto Nation is the best because he wants to make certain my car is well taken care of and that I have my problem solved. He really, really wants to care for his people and I am very glad I am one o More

by beachmary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Oct 29, 2021 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Oct 31, 2021 -

beachmary responded

Kelly is the best because he wants to help his clients solve their problems with their cars.. That is why I go to Kelly always. Thank you, kelly. Mary Gillett

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