Back

AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
777 Reviews

777 Reviews of AutoNation Acura South Bay - Service Center

Sort by
November 08, 2021

Excellent service. Kelly mu service writerIs very Excellent service. Kelly mu service writer Is very knowledgeable honest will always call me if something else on my RDX needs attention More

by Sgood5365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 09, 2021 -

AutoNation Acura South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 08, 2021

Number ONE in friendliness cleanliness and on time work done well Kelly my service writer is knowledgeable and honest and efficient More

by Sgood5365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 09, 2021 -

AutoNation Acura South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 06, 2021

Now was very kind and helpful. Service was completed at the given time and I was happy with the service. More

by Monettedl
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Now Perez
Nov 09, 2021 -

AutoNation Acura South Bay responded

Hi Monettedl, we are glad we could help! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Nov 09, 2021 -

Monettedl responded

Employee Noe was great and yes I will be back.

November 05, 2021

I arrive and I never wait for the attention of one of the service workers, they just come right out. Steve, my service advisor is very helpful with the work I need. It’s a smooth visit and I highly recommen More

by Bjwdds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Detz, Steve Ravaglia
Nov 06, 2021 -

AutoNation Acura South Bay responded

Hello Bjwdds, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Acura South Bay and we hope to be of service again in the future.

November 05, 2021

It is always pleasant to deal with this dealership for the maintenance on my vehicle. Kelly is the best, and most caring service provider! More

by gwmcculley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia, Kelly Gilbertson
Nov 06, 2021 -

AutoNation Acura South Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 05, 2021

Been getting my car serviced here since I bought it 2 years ago. Great Service Representatives, everyone’s polite, friendly, courteous, & everything is Clean & Sanitary! More

by Shauntew323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
November 05, 2021

Auto Nation Acura I have been a customer over ten years I go there because of the honest service I received from them specially from my service advisor Kelly Gilbertson who takes time to explain in details t More

by Star10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 08, 2021 -

AutoNation Acura South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Nov 08, 2021 -

Star10 responded

Thank you I always do.

November 05, 2021

Kelly was great! He is very knowledgeable and ever consistent with his customer service level. More

by rodie.abejero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 08, 2021 -

AutoNation Acura South Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Thank you, and have a fantastic day!

November 04, 2021

Went to dealership Acura South Bay to have service done kept me there all . Never received any work. They allowed the mechanic that was supposedly working on my Acura go home his shift had ended. Meantime More

by Sdmrs
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelly Gilbertson
Nov 08, 2021 -

AutoNation Acura South Bay responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Acura South Bay take our reviews very seriously. If you'd like, please contact our General Manager at (310) 667-8231. We'd appreciate the chance to make your experience a positive one. Take care!

November 03, 2021

Hi,Although I waited a bit longer than I was told, Hi, Although I waited a bit longer than I was told, Antonio was very nice, professional and knowledgeable. Thank you! Darcie More

by Darcie.mena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Lara
Nov 08, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

...
67
...