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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
777 Reviews

777 Reviews of AutoNation Acura South Bay - Service Center

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December 14, 2021

I have used South Bay Acura for service since my first MDX in 2001. The service has ALWAYS been exceptional. I have felt no reason to go anywhere else. More

by Kenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Dec 14, 2021 -

AutoNation Acura South Bay responded

Hi Kenny, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

December 13, 2021

Great service, Kelly Gilbertson is very attentive and makes sure you understand the services being done to your car and gives service suggestions for you to keep in mind next time if you're unable to tak More

by Eblj07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Dec 14, 2021 -

AutoNation Acura South Bay responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 10, 2021

EXCELLENT Dealership! I have serviced my Acura there for eight years. Always respectful and courteous The customer service reps take time to be sure I understand the work done, This time it was Steve who More

by jcschmedt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia, Kelly Gilbertson
Dec 13, 2021 -

AutoNation Acura South Bay responded

Hi, we appreciate you taking the time to leave us a response. We appreciate your recommendation of AutoNation Acura South Bay and we hope to be of service again in the future.

December 09, 2021

Antonio was the perfect service advisor… I know this is weird times were going through right now. But he could’ve used some help, he was the only service advisor there at that time! More

by stbilwu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Lara
Dec 13, 2021 -

AutoNation Acura South Bay responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

December 09, 2021

If I could give more then 5 stars to Kelly Gilbertson, I would. He is very honest, caring and very knowledgeable about Acura cars. He wants you to feel 100 % confident that you and your car is taking care More

by alskinstr6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Dec 13, 2021 -

AutoNation Acura South Bay responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 09, 2021

I always request Kelly Gilbertson when getting my 2008 RDX serviced. He is knowledgeable and cares that you understand the recommended repairs, and I trust his recommendations The waiting area is comfort More

by eeasum
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Dec 13, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 08, 2021

Always happy at this Acura dealership! Great service and the work is always done professionally and friendly More

by Smjandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Dec 13, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

December 05, 2021

I was tol it would take 1 hour 45 minutes to change my oil and fill my windshield wiper fluid. So I decided to wait. 3 hours later I started to complain. Finally my car was ready but they didn’t vacuum be More

by sandi.smithlang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Avila
Dec 08, 2021 -

AutoNation Acura South Bay responded

Hi, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (310) 667-8231.

November 29, 2021

Very good service at local level.Phone service from Very good service at local level. Phone service from L.V hurts your business. L..V. Contract company does not care about Local Acura dealer More

by Louisgoldberg1
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Dec 03, 2021 -

AutoNation Acura South Bay responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 28, 2021

If I could give more than 5 stars to the service I receive consistently from Kelly Gilbertson, I would!!! Kelly is upfront, honest, caring and very knowledgeable. I have my SUV serviced at the deale More

by shmoopymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Dec 02, 2021 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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