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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
777 Reviews

777 Reviews of AutoNation Acura South Bay - Service Center

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January 13, 2022

Kelly was very helpful. He is the true definition of great customer service. He was very pleasant, knowledgeable, explained everything very clearly. I was very impressed by him. He was working by himsel More

by ng82_usa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jan 18, 2022 -

AutoNation Acura South Bay responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 13, 2022

Everyone did a great job and they were very polite and accommodating. I like looking at all the new cars while they are servicing my vehicle. The sales staff are very nice also. More

by SpacemanSpiff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia, Tony Avila
Jan 16, 2022 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

January 12, 2022

I really like there Service department Customer Service they take care of you the moment you pull up for service and keep you informed on what’s going on with your Vehicle been dealing with them Since 2019 More

by Rdx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia, Tony Avila, Kelly Gilbertson
Jan 16, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Acura South Bay and we hope to be of service again in the future.

Jan 16, 2022 -

Rdx responded

Thank you for all you do!

January 12, 2022

The agent was knowledgeable, informative, and very helpful. I will definitely bring my car back. More

by Garnet Compton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jan 16, 2022 -

AutoNation Acura South Bay responded

Hi Garnet, we are glad we could help! We look forward to your next visit! Take care!

January 12, 2022

I had the usual good service and worked with Kelly as usual. What else can I say? More

by Ted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jan 16, 2022 -

AutoNation Acura South Bay responded

Hi Ted, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 11, 2022

Always satisfied with service, Steve Ravaglia has been my service rep for years, he's very efficient, explains issues well, always "upbeat," a total professional More

by Shoils
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Jan 16, 2022 -

AutoNation Acura South Bay responded

Hi Shoils, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Acura South Bay. If you need more help, our team is available to talk -- safe travels!

January 10, 2022

My service advisor Antonio Lara was very attentive to my needs . The service department was very busy but he made sure I was aware of the repairs indicated for my car and took his time to explain things to More

by Marissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Lara
Jan 11, 2022 -

Marissa responded

Great service from Antonio Lara !

January 10, 2022

The process seemed to be like that when I dropped off my car and had to wait a few hours but when they came back with the checklist of what they found in or didn't find wrong it was amazing that they went t More

by Bentdennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jan 16, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 10, 2022

We've been going to Kelli, the service manager, because of his excellent service. He always explains what needs to be done and is thorough and meticulous in everything he does. More

by pfbostrom
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jan 16, 2022 -

AutoNation Acura South Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 10, 2022

ALWAYS HAVE THE BEST SERVICE POSABLE FROM SERVICE AND GREAT TECHNITIONS MY VEHICLE HAS BEEN WELL TAKEN CARE OF More

by MONTANAROJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANTONIO LARA, Brian Detz, Steve Ravaglia
Jan 16, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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