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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
843 Reviews

843 Reviews of AutoNation Acura South Bay - Service Center

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February 25, 2025

Years of excellent service. Steve Ragalia is an excellent communicator and provides wonderful professional care. Decades is having our cars serviced here, never a problem. Full More

by Dolores
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ragalia
Feb 26, 2025 -

AutoNation Acura South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 24, 2025

This was a last minute service call, and they were accommodating on a busy Saturday More

by truenyfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 28, 2025 -

AutoNation Acura South Bay responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2025

Acura South Bay is my go to for servicing my 23 TLX. I typically only go on Saturdays due to my work schedule so they’re typically very busy however, the service department goes above and beyond to keep More

by andoygotsole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby, Kelly
Feb 28, 2025 -

AutoNation Acura South Bay responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2025

Had a good service experience. My service advisor, Kelly Gilbertson, was very clear and detailed on the service my vehicle needed and will need in the near future. He's very knowle More

by emnixter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Feb 28, 2025 -

AutoNation Acura South Bay responded

We are pleased to hear you had such a positive experience with us, Emnixter! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2025

Went in for an oil change and was helped by Kelly. He’s always so friendly and ready to help. He’s quick and thorough with what I might need don’t on my car. He just makes it easy to take in my car fo More

by Gabriela6507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Feb 26, 2025 -

AutoNation Acura South Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Feel free to stop by if you ever need any more help.

February 23, 2025

Consistent excellent service by team members Gabby and Kelly. The new manager is also great and addressed a minor discrepancy with the call center before I even left the premise. More

by Kim Juarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- Gabby, Kelly, technician - Juan, and the new manager
Feb 28, 2025 -

AutoNation Acura South Bay responded

Hi Kim, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 22, 2025

Great service technicians. Great work.. Nice, clean area with a comfortable waiting area. Work done on time. More

by egbokathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Feb 25, 2025 -

AutoNation Acura South Bay responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

February 22, 2025

I always looking for Steve R when I need car maintenance . I am always satisfied with Steve R helps. More

by dbacejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve R
Feb 25, 2025 -

AutoNation Acura South Bay responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

February 21, 2025

Excellent service. Kevin was so professional and friendly. Kept me in loop with updates. I've been coming here for years More

by pabykins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 22, 2025 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 21, 2025

Kelley was very kind and made my bad day a lot better. (Had a tooth crown installed and broke my taillight while parking) He explained everything well and demonstrated his pride in the work he does. It wa More

by Lknikki1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley
Feb 24, 2025 -

AutoNation Acura South Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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