AutoNation Acura South Bay - Service Center

EXCELLANT. Well pleased with the service. Mr. Lara was excellant. I am very satisfied and grateful.. Well pleased with the service. Mr. Lara was excellant. I am very satisfied and grateful.. More

As a new hire, my service advisor Gabrielle was very friendly and attentive. I'm sure with a little more experience and training, she will be an asset to this department. I wish her the best of luck. Th friendly and attentive. I'm sure with a little more experience and training, she will be an asset to this department. I wish her the best of luck. This service department is always efficient and professional. More

Exceptional service department. We've had consistently good people to work with in the service department. They have earned our trust and are the main reason we keep buying Acuras We've had consistently good people to work with in the service department. They have earned our trust and are the main reason we keep buying Acuras. More

The service process was fast and easy. The Service Rep was very friendly and it also included a Lyft ride which was so helpful. The Service Rep was very friendly and it also included a Lyft ride which was so helpful. More

Thorough and detail focused description of procedures with emphasis on helping me clearly understand the questions I was to answer with emphasis on helping me clearly understand the questions I was to answer More

This was the first visit taking my recently purchased 2006 MDX for a dealer-required recall fix. I called to make an appointment for the recall and they quickly told me that the part would need to be ord 2006 MDX for a dealer-required recall fix. I called to make an appointment for the recall and they quickly told me that the part would need to be ordered and they gave me the first available appointment for when the recalled part would arrive. They were quick over the phone and clear with email confirmation. Despite the very busy day and onslaught of incoming cars on the day of the service, Kelly made the experience assuring and thorough and I felt he loved his job given his background as a mechanic and took utmost care to ensure we knew the vehicle would be taken care of. Given that the car was a recent purchase with only a Carfax report to go on, I was very happy with the complimentary multi-point inspection and cleaning. The longer wait time was expected given the amount of cars that had to be done, but Kelly was very honest about that and gave me his direct number should I have any questions. He also was just very friendly and easy to talk to and by the end of the service, I felt assured driving my car off the lot knowing all necessary safety checks had been done, and with an itemized list of what additional work needed to be done. Kelly was very knowledgeable and knew a lot about the tear and make of the car and gave me his direct line for booking my next appointment in my own time. Great experience overall! More

Service adviser, Kelly was very helpful and ensured timely service. Always pleased with our experience at Auto Nation! timely service. Always pleased with our experience at Auto Nation! More

Kelly is an awesome staff. He went above and beyond even staying past the time he was supposed to close work to make sure he attended to customers. He went above and beyond even staying past the time he was supposed to close work to make sure he attended to customers. More

It is a very good experience in service and attention, they always made sure to solve it and that I would not be left with any doubts! they always made sure to solve it and that I would not be left with any doubts! More

Kelly has been helping me service my vehicle for more than five years. He's always professional, knowledgeable, and friendly. than five years. He's always professional, knowledgeable, and friendly. More