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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
839 Reviews

839 Reviews of AutoNation Acura South Bay - Service Center

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April 20, 2022

My service advisor, Kelly Gilbertson, was excellent! He took the time to fully explain the work that my car required. Finally, I have an advisor that I feel I can rely on! More

by tiagee957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Apr 24, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kelly here at AutoNation Acura South Bay! We do hope we can be of assistance in the future. Take care!

April 19, 2022

Been taking my 04 TSX to this location for its service needs for many years. Always receive honest estimates and the work performed is always top notch. More

by TonyinRedondo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Apr 22, 2022 -

AutoNation Acura South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 19, 2022

Kelly is an extremely knowledgeable service member and highly recommended. My vehicle service process was quick and painless and my service advisor even taught me some valuable lessons regarding maintenan More

by jchang527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Apr 22, 2022 -

AutoNation Acura South Bay responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Thank you so much for your feedback! We hope you have a great day!

April 18, 2022

Service person was very friendly and helpful. The job was done as promised. For sure will be back here. More

by mdx2022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabbi
Apr 21, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 18, 2022

Friendly attitude and great customer service from Gabby. Clearly explained the services performed on my vehicle. More

by EA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabrielle (Gabby)
Apr 21, 2022 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 15, 2022

Everything turned out great; they arranged a ride to/from the dealership, let me know which items were required and which I could wait until next time, and provided me an accurate quote for services. No comp More

by buckpao13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Apr 19, 2022 -

AutoNation Acura South Bay responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

April 15, 2022

The Service Department is very courteous, they were prompt on getting me checked in and out, and they scheduled a ride to my home very quickly so I could continue to work while waiting for the service More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Apr 19, 2022 -

AutoNation Acura South Bay responded

Hello Michelle, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2022

I always take my Acura for servicing to AutoNation Acura South Bay because they do very good work there. So far, I have not been disappointed. They are timely and courteous, and they keep my vehicle in go More

by AB
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Apr 19, 2022 -

AutoNation Acura South Bay responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

April 13, 2022

Staffers are friendly, environment is very neat and clean and nice refreshments while waiting for your vehicle services to be completed. More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Apr 17, 2022 -

AutoNation Acura South Bay responded

Hi Jay, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 12, 2022

The service was top notch as usual. Steve is excellent as our service advisor, very professional and thorough with his explanations of the service to be performed and is great about ti More

by Craig I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Apr 15, 2022 -

AutoNation Acura South Bay responded

Hi Craig, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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