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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
807 Reviews

807 Reviews of AutoNation Acura South Bay - Service Center

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March 01, 2025

The service I received was exceptional. Service Advisor, Steven Ravaglia was friendly, exhibited great customer service, he is efficient and knowledgeable. I rate Steven as a top notch advi More

by Donna seals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ravaglia
Mar 06, 2025 -

AutoNation Acura South Bay responded

Hi Donna, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 06, 2025 -

Donna seals responded

To the AutoNation Acura South Bay Support team: I certainly plan to take you up on the offer of contacting you for my future car maintenance repairs. See you soon and thank you for acknowledging my post. Enjoy your day.

Mar 07, 2025 -

AutoNation Acura South Bay responded

Hi Donna, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2025

Always excellent service. They take great care of my car. Kelly is outstanding and professional More

by ginnyshoji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Mar 02, 2025 -

AutoNation Acura South Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 27, 2025

Dealer was welcoming and willing to help as soon as I walked in. All reps were friendly. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
Mar 02, 2025 -

AutoNation Acura South Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 26, 2025

Excellent service. .friendly staff.. A little to long -but worst the wait..sure to be back in August.. More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
Feb 28, 2025 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 25, 2025

Years of excellent service. Steve Ragalia is an excellent communicator and provides wonderful professional care. Decades is having our cars serviced here, never a problem. Full More

by Dolores
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ragalia
Feb 26, 2025 -

AutoNation Acura South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 24, 2025

This was a last minute service call, and they were accommodating on a busy Saturday More

by truenyfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 28, 2025 -

AutoNation Acura South Bay responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2025

Acura South Bay is my go to for servicing my 23 TLX. I typically only go on Saturdays due to my work schedule so they’re typically very busy however, the service department goes above and beyond to keep More

by andoygotsole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby, Kelly
Feb 28, 2025 -

AutoNation Acura South Bay responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2025

Had a good service experience. My service advisor, Kelly Gilbertson, was very clear and detailed on the service my vehicle needed and will need in the near future. He's very knowle More

by emnixter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Feb 28, 2025 -

AutoNation Acura South Bay responded

We are pleased to hear you had such a positive experience with us, Emnixter! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2025

Went in for an oil change and was helped by Kelly. He’s always so friendly and ready to help. He’s quick and thorough with what I might need don’t on my car. He just makes it easy to take in my car fo More

by Gabriela6507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Feb 26, 2025 -

AutoNation Acura South Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Feel free to stop by if you ever need any more help.

February 23, 2025

Consistent excellent service by team members Gabby and Kelly. The new manager is also great and addressed a minor discrepancy with the call center before I even left the premise. More

by Kim Juarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- Gabby, Kelly, technician - Juan, and the new manager
Feb 28, 2025 -

AutoNation Acura South Bay responded

Hi Kim, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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