AutoNation Acura South Bay

Kelly, the service manager was very thorough in explaining what is being done and made sure my requests was taken care of. Antonio, my service advisor was a pleasure to work with. Thank you for an explaining what is being done and made sure my requests was taken care of. Antonio, my service advisor was a pleasure to work with. Thank you for an excellent service! More

Appointment easily made. Prompt service at scheduled time. Service addressed concern of vehicle performance. Friendly professional service staff. time. Service addressed concern of vehicle performance. Friendly professional service staff. More

Professional and quick thorough. Sales person was excellent. Service people pretty much prompt. Location easy to find excellent. Service people pretty much prompt. Location easy to find More

This Dealership has provided some of the best customer service that I have ever seen. My Service Rep., Kelly Gilbertson, gets an A+ for customer service. This guy goes above and beyond to make sure that a service that I have ever seen. My Service Rep., Kelly Gilbertson, gets an A+ for customer service. This guy goes above and beyond to make sure that all of your needs are met. He's smart, knowledgeable, and knows how to make the customer feel that they are in good hands. He's also super respectful. More

Great service and great people. Did service quickly on short notice and called at 8:30 at night to let me know the car was ready and could be picked up in the morning. Happy customer. short notice and called at 8:30 at night to let me know the car was ready and could be picked up in the morning. Happy customer. More

The service guy Kelly Gilbertson was not only nice but has a great knowledge of his job. He was extremely nice and helpful even though he was very busy. has a great knowledge of his job. He was extremely nice and helpful even though he was very busy. More

As I pulled into the service bay my service advisor, Steve, was already out the door to greet me. He couldn't have been nicer or more helpful. We completed the paperwork and he informed me that the serv Steve, was already out the door to greet me. He couldn't have been nicer or more helpful. We completed the paperwork and he informed me that the service would take about 90 minutes. Later he came into the customer lounge and told me it would be just 10 more minutes. That translated into less than the 90 minutes he told me it would take. We completed the paperwork and I walked out to my car that had also been washed. Great experience. Thanks Steve. You are a true professional. More

We could not complete the repair because of the rain. We had a cracked windshield and it has to be dry for 24 hours, so we had to cancel the repair. will try again this week when it is not raining. had a cracked windshield and it has to be dry for 24 hours, so we had to cancel the repair. will try again this week when it is not raining. More

Kelly always provides excellent service to his clients. He is my go-to service advisor. He is my go-to service advisor. More

Love this dealership Service Department, Kelly G. always make it happen along with the service mechanics. I recommend SouthBay Acura to everyone. Come on down and ask for Kelly G. you wont be disappointed. make it happen along with the service mechanics. I recommend SouthBay Acura to everyone. Come on down and ask for Kelly G. you wont be disappointed. Clean friendly environment with excellent mechanic work. More