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AutoNation Acura South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.9
1,187 Reviews
If you're shopping for a new or used Acura in the South LA area, look no further than AutoNation Acura South Bay. Our expansive dealership carries one of the largest inventories of new and used Acura vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Whether you're shopping for your first Acura car or SUV, or are a longtime Acura owner, our team at AutoNation Acura South Bay is here for you!
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25341 Crenshaw Blvd.

Torrance, CA

90505

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Showing 1,187 reviews

January 23, 2022

The staff professional, Kelly is the best, our man for years, wouldn’t go in unless he’s there , place is very clean also More

by Midnight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Jan 26, 2022 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 22, 2022

Oil change was pretty quick and the complimentary was and vacuum left my vehicle sparkling. More

by Q
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Jan 25, 2022 -

AutoNation Acura South Bay responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Acura South Bay

January 21, 2022

Everyone is friendly and efficient. My car is in and out Everyone is friendly and efficient. My car is in and out as quickly as possible. The waiting area is clean and offers water and coffee. Every se More

by k.kelly1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia, Joseph Charlesworth, Tony Avila, Kelly Gilbertson
Report | Print
Jan 25, 2022 -

AutoNation Acura South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2022

Excellent customer service!! Kept me informed and up to date on the issue every step of the way! More

by ErikaW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Elliot, Noe Perez
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Jan 25, 2022 -

AutoNation Acura South Bay responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 21, 2022

Great service. Thank you Kelly Gilbertson for making the service experience pleasant and painless. Thank you AutoNation Acura South Bay. More

by danond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Jan 25, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kelly here at AutoNation Acura South Bay! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 20, 2022

Outstanding except for these surveys. This is the end of my review for today period. More

by Judy patten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Jan 25, 2022 -

AutoNation Acura South Bay responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 20, 2022

As always, Kelly was courteous and efficient. My car and I were super satisfied. I appreciated the Lyft option for my ride home and then back again for picking my car up. More

by carolyn.merritt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Report | Print
Jan 22, 2022 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2022

Bought a car from them been having nothing but issues with my car. Carfax said there was nothing wrong with the car come to find out my car had prior work done to it before it was sold to me. Now today I More

by lboogie12.rich
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rabe, Kelly Gilbertson
Report | Print
Jan 25, 2022 -

AutoNation Acura South Bay responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (310) 667-8231 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

Jan 25, 2022 -

lboogie12.rich responded

I just don't understand how I buy a car from AutoNation Acura I called several times leaving messages trying to get someone to call me back so they can answer questions about my warranty and nobody ever calls me back.. it been this way since ive bought my car from there.. I called the other day and a lady told me I can't remember her name but she told me in order to get some work done on my car I will have to go to AutoNation Chevy way in Valencia. I would have never bought a car from there if I would have known it was going to be like this

January 20, 2022

It is rare for me to respond to a request for a review but when someone exceeds my expectations I will take the time to recognize them. Antonio Lara was a true service professional for us. He took the tim More

by DW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Lara
Report | Print
Jan 25, 2022 -

AutoNation Acura South Bay responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

January 20, 2022

Steve in the service dept. was great to work with. I had a video of the sound my car was making, and he promptly diagnosed the problem and got the ball rolling. Very straightforward & honest! More

by Kris K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Report | Print
Jan 25, 2022 -

AutoNation Acura South Bay responded

Hi Kris, thank you for your kind review; we are happy to pass along your comments to Steve here at AutoNation Acura South Bay! If you have any further questions, please give us a call. We're always happy to help! Take care!

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