AutoNation Acura South Bay

It is rare for me to respond to a request for a review but when someone exceeds my expectations I will take the time to recognize them. Antonio Lara was a true service professional for us. He took the tim but when someone exceeds my expectations I will take the time to recognize them. Antonio Lara was a true service professional for us. He took the time to cover everything we requested for our service needs and made sure our service was completed correctly and on time. His attention to detail and customer service was exceptional. My wife and I feel Antonio should be recognized for the outstanding service he provided us. More

Outstanding except for these surveys. This is the end of my review for today period. my review for today period. More

As always, Kelly was courteous and efficient. My car and I were super satisfied. I appreciated the Lyft option for my ride home and then back again for picking my car up. I were super satisfied. I appreciated the Lyft option for my ride home and then back again for picking my car up. More

Bought a car from them been having nothing but issues with my car. Carfax said there was nothing wrong with the car come to find out my car had prior work done to it before it was sold to me. Now today I with my car. Carfax said there was nothing wrong with the car come to find out my car had prior work done to it before it was sold to me. Now today I look in my trunk and there's water all in my truck where the spare tire is located. How does that happen on a newer car. I feel like I've been lied to since day one I definitely wouldn't recommend them to anyone More

Steve in the service dept. was great to work with. I had a video of the sound my car was making, and he promptly diagnosed the problem and got the ball rolling. Very straightforward & honest! a video of the sound my car was making, and he promptly diagnosed the problem and got the ball rolling. Very straightforward & honest! More

Yesterday the dealership was implementing a new system for taking in cars for service. Even with this the service rep Steve, was efficient and professional and made sure my needs were addressed. for taking in cars for service. Even with this the service rep Steve, was efficient and professional and made sure my needs were addressed. More

Kelly Gilbertson was my advisor for my first transmission service, he was very straight forward and very friendly. They provided me with things that needs to be replaced while getting the transmission done s service, he was very straight forward and very friendly. They provided me with things that needs to be replaced while getting the transmission done such as changing the air cabin filter and advised me to replaced my brake fluid. Which I will get done next. Kelly had made a list for me of other small things to get done to keep the vehicle in tip top condition which I very much appreciate. I highly recommend keeping up with your vehicle maintenance to give it the maximum life and keep it at peak performance. Thanks Southbay acura and the maintenance team for keeping our vehicles safe and in operating conditions. More

Great customer service. Appointments are easy to set up online. If you are a regular customer, they email coupons quite frequently for discounts on car maintenance services. Highly recommended. Antonio was online. If you are a regular customer, they email coupons quite frequently for discounts on car maintenance services. Highly recommended. Antonio was very helpful. Had to get an oil change and was in and out in a reasonable amount of time. More

Thank you Kelly Gilbertson from AutoNation Scura south Bay Service Center. He advised me to put in a life time battery 3 years ago. Today, I put in a new one without charge. it's a great news to my wallet Bay Service Center. He advised me to put in a life time battery 3 years ago. Today, I put in a new one without charge. it's a great news to my wallet. More

Very helpful getting the process completed smoothly and efficiently. The whole team especially the salesperson Eric. efficiently. The whole team especially the salesperson Eric. More