AutoNation Acura South Bay

Kelly did an amazing job on his service and explained his customers very thoroughly and easy to understand customers very thoroughly and easy to understand More

I bought my car at this dealership and I have always had it serviced there. I have always been happy with the service and the service specialists. it serviced there. I have always been happy with the service and the service specialists. More

They were responsive to my service request and were communicative on the status of parts and completing my vehicle. communicative on the status of parts and completing my vehicle. More

Excellent dealer. People here are really nice. Received my car at the promised time. Will go again People here are really nice. Received my car at the promised time. Will go again More

Kelly is awesome. He took care of my A/C as well when it comes to the air cabnet and took care of the driver side of the door. It was hanging for dear life and was abl He took care of my A/C as well when it comes to the air cabnet and took care of the driver side of the door. It was hanging for dear life and was able to assist with that problem with no charge. Great guy and great service More

I had a great experience with this dealer. I had a paint issue with our Acura and when I called I immediately got a return call from the service manager. He then referred me to Steve, a servic I had a paint issue with our Acura and when I called I immediately got a return call from the service manager. He then referred me to Steve, a service advisor, who dealt with my issue promptly and thoroughly. My entire experience was amazing! More

Convenient location. I wait for my car while being serviced and lounge is clean and with WiFi connection . I wait for my car while being serviced and lounge is clean and with WiFi connection . More

thanks to Acura for help me to choose the best :) im happy with my RDX happy with my RDX More

Great experience, Kelly was my advisor and he did a fantastic job of explaining things to me while walking me thru my visit. I never felt pressure to do additional service and I appreciate that he expl fantastic job of explaining things to me while walking me thru my visit. I never felt pressure to do additional service and I appreciate that he explained the advantages of the additional services. More

I have been to this dealership a few times and overall they’re better than average. The last time, I was frustrated to no end because I tried to make an online appointment and was unsuccessful. I used the they’re better than average. The last time, I was frustrated to no end because I tried to make an online appointment and was unsuccessful. I used the chat feature and was told to call. They gave me the number to a Ford dealership! Getting to the appointment was a feat in itself! When I arrived I was a little frustrated that there seemed to be staff having conversations between themselves and I was left standing there without really being greeted. The manager saw me and introduced himself and got me to who I should be dealing with. From there it was pretty fast. The staff (once you get their attention) is friendly and helpful. I had a broken piece inside the car and they were super kind and fixed it and showed me how to try not to break it in the future. My car was ready when they said and picking it up was pretty fast. My best advice for AutoNation is to scrap the centralized customer service —not only did i receive bad information, but the chat feature person, Carla M. was so rude and she wasn’t able to help me make my appointment. My experience with the local dealership was really very good — especially because they had to deal with me walking in the door furious from the get go. More