AutoNation Acura South Bay

Everything was fine. The service was up to par for a dealership. No pressure and up front pricing The service was up to par for a dealership. No pressure and up front pricing More

After taking my TLX to my longtime Acura Service Dealer and being told that they could not find an issue with my car and the noise I’m hearing in the cabin is normal. They handed me my keys and said, “We a and being told that they could not find an issue with my car and the noise I’m hearing in the cabin is normal. They handed me my keys and said, “We are very sorry” Goodbye and Take care. Feeling very disappointed, I decided to get a second opinion. I drove my TLX straight to AutoNation Acura South Bay and explained my situation and concerns to the Service Advisor, Kelly and he got the ball rolling. I was treated like VIP from the start. Kelly stood beside me every step of the way, like an Attorney at Law. With Kelly’s assistance, I was able to demonstrate the issue to the Master Mechanic (Caesar) and he was able to determine the fix in less than a day! I’m now driving in a very smooth, relaxing, Acura TLX cabin without any noises. Special thanks to Babak, Kelly, Caesar, and Fernando. These individuals are very valuable assets to AutoNation Acura South Bay and deserve recognition for their efforts in providing the Best Customer Experience. More

I like this dealership. They teamed up to help me decide what to choose and arranged to test drive the vehicle I was interested in with minimum pressure. Dietrich knew wh They teamed up to help me decide what to choose and arranged to test drive the vehicle I was interested in with minimum pressure. Dietrich knew what he was doing and John told me his experience with his MDX. I appreciate Jennifer's follow up with the progress. This is my first experience with Acura and I enjoy every moment of this fabulous vehicle. Thank you guys! More

Service advisor Kelly extremely efficient! ! I feel very confident he will tell me what needs to be done for my RDX and explain why and how much it will cost, He is quite knowledgeable, my car ! I feel very confident he will tell me what needs to be done for my RDX and explain why and how much it will cost, He is quite knowledgeable, my car is always ready when he says it will be More

Went with a regular oil change and fast service and the tech sent me videos and pictures to my cell phone which I really love on the work they’re doing tech sent me videos and pictures to my cell phone which I really love on the work they’re doing More

I am very satisfied with the service I received recently for my 2020 Acura MDX with Technology package. I am thankful that Kelly Gilbertson is my service advisor. He's always very through and pleasant. I for my 2020 Acura MDX with Technology package. I am thankful that Kelly Gilbertson is my service advisor. He's always very through and pleasant. I will continue coming to this dealership for all my car service needs. More

I am very satisfied with the service received at AutoNation Acura SouthBay. In particular my service advisor (Steve) was this time, and is always, extremely courteous and helpful. He truly cares a AutoNation Acura SouthBay. In particular my service advisor (Steve) was this time, and is always, extremely courteous and helpful. He truly cares about the customer. Many thanks! More

Brian did oh great job of explaining what work was being done & video was great done & video was great More

Service advisor was excellent, but was unaware that the car drop off and repairs were done at two different locations which made the wait time lengthy!! car drop off and repairs were done at two different locations which made the wait time lengthy!! More

Steven Wilson was amazing , attentive and helpful . Video feedback was great and explains everything clearly Video feedback was great and explains everything clearly More