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AutoNation Acura South Bay

Torrance, CA

4.9
1,165 Reviews
If you're shopping for a new or used Acura in the South LA area, look no further than AutoNation Acura South Bay. Our expansive dealership carries one of the largest inventories of new and used Acura vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Whether you're shopping for your first Acura car or SUV, or are a longtime Acura owner, our team at AutoNation Acura South Bay is here for you!
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25341 Crenshaw Blvd.

Torrance, CA

90505

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Showing 1,165 reviews

July 27, 2021

I was greeted by everyone as soon as I walked in. The showroom was very nice and clean. The sales people were very professional and courteous More

by Dlp4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omid Taheri
Jul 27, 2021 -

Dlp4 responded

I will definitely refer my family and friends to this dealership

July 26, 2021

Quick to get the process going, very professional and thorough. Followup after diagnosing the problem was excellent and detailed. Service was completed fast and efficient More

by djstdlmn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
July 26, 2021

The dealership is always very responsive regarding service and they do a great and fair job. Kelly Gilbertson, my service advisor for many years, is the best of the best. More

by rseide
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jul 26, 2021 -

rseide responded

That is my review

July 25, 2021

I had my vehicle in for a simple inspection, as I was planning a camping trip and didn't want any issues while so far away from the dealership. The folks at AutoNation Acura were extremely courteous, and More

by buckpao13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jul 26, 2021 -

AutoNation Acura South Bay responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! We always strive to provide personable and excellent customer service. Thank you for the review!

July 24, 2021

Jessica is awesome and deserves a raise! Thanks to her my experience was great! Did not have a good experience with Area, Percilla and Margie @ the call center in Las Vegas - that experience was horrible. More

by theresamhaven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Hyman
Jul 26, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

July 23, 2021

Kelly G. at the service department was very courteous and thorough. He was very busy handling many customers and it took a little more time than what I was expected. Otherwise he was very professional. More

by janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jul 26, 2021 -

AutoNation Acura South Bay responded

Hello Janet, we're happy to hear you had such a positive experience with Kelly! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 22, 2021

I spent about or almost 3 hours waiting for my car to be serviced, but Kelly Gilbertson warned me it would take that long. I had my mom with me and we just waited in the service lounge and she read the pape More

by bobbie90504
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Gonzalez, Mike Rabe
Jul 22, 2021 -

bobbie90504 responded

My service was very good.

July 22, 2021

I just renewed my lease at Acura South Bay. Eric Westin was outstanding at handling all my needs. I leased a 2021 ILX and have been more than happy with the purchase. All the people at Acura South Bay we More

by jmjspr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Westin, Mitch Merten
Jul 26, 2021 -

AutoNation Acura South Bay responded

Hello, We are pleased to hear you had such a positive experience with Eric,! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Jul 26, 2021 -

jmjspr responded

My pleasure to heap praise on Acura South Bay. You have been a pleasure to work with for the last three years.

July 21, 2021

Kelly Gilbertson is a man of his word. In addition, he is most trustworthy and very competent. AutoNation Acura South Bay should be proud that have this guy on staff. More

by williequan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jul 22, 2021 -

AutoNation Acura South Bay responded

Hello Williequan, thanks for your praise and kind comments about Kelly. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 16, 2021

Kelly Gilbertson!!!! Awesome, professional, full of Kelly Gilbertson!!!! Awesome, professional, full of Integrity. Great asset to Auto Nation Acura Southbay and I’m sure 10 out of 10 people would agre More

by Celina Bowden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Feb 17, 2021 -

AutoNation Acura South Bay responded

Hi Celina, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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