AutoNation Acura South Bay

They did not provide a complete diagnosis for my problem. They told me the fix was a new control unit. It was going to cost $900-1k for parts and labor. I bought the nonrefundable part, they installed it, t They told me the fix was a new control unit. It was going to cost $900-1k for parts and labor. I bought the nonrefundable part, they installed it, then told me the real fix was $3200 more. The 2016 Acura TLX with 100k miles is only worth $8k. If you told me ahead of time this was going to be a $4k fix then I wouldn't have wasted the $900. They gave me back a car in worse shape than I brought it in. We have owned 4 Acuras. I will never in a million years own another Acura. This dealership is a big reason why. They are predators and scam artists. More

Steve is an amazing service representative. Is always on point and finds the things the techs don't. He's always pleasant and very knowledgeable on the vehicles. I can go to the dealership with Is always on point and finds the things the techs don't. He's always pleasant and very knowledgeable on the vehicles. I can go to the dealership with confidence knowing everything is going to be done properly. Thank you, Acura for always being there. I love these vehicle's and will buy another. More

Great customer service I received from Robert and Angel. .. I would definitely come back soon .. I would definitely come back soon More

Manny was very helpful in finding a great car for my husband. He was very professional, helpful, and attentive to the customer's needs. If you are looking for an Acura, I highly recommend Acura South Ba husband. He was very professional, helpful, and attentive to the customer's needs. If you are looking for an Acura, I highly recommend Acura South Bay. Manny will take a good care of you. More

If I could give them 0 stars I would. This has to be the worst place to buy a car bought a car from them and have the engine rebuilt twice becuase they messed it up the first time and we This has to be the worst place to buy a car bought a car from them and have the engine rebuilt twice becuase they messed it up the first time and we're still having constant issues with the car More

This my third Acura purchased form Acura SouthBay (I've had ten other Acura's leased elsewhere). I keep coming back because the courteous service is excellent and the prices are better then other dealer's had ten other Acura's leased elsewhere). I keep coming back because the courteous service is excellent and the prices are better then other dealer's I've visited. AutoNation Rocks!!! Congrats to Ellen, Dietrich and Collin. More

The staff at Autonation Acura South Bay made my car buying experience amazing. Manny, the salesperson, was a pleasure to with. buying experience amazing. Manny, the salesperson, was a pleasure to with. More

My car buying experience was positive for the most part. Annie and Jennifer were very helpful and I didn't feel pressured by them. At some point during the process, I did get a call from a different salesma Annie and Jennifer were very helpful and I didn't feel pressured by them. At some point during the process, I did get a call from a different salesman and he was not the most patient person over the phone. Annie and Jennifer made the difference for me. I gave a 4 out of 5 stars bec I felt I could have received more money off the purchase price of the car More

Manny was very pleasant to work with and was very knowledgeable about the vehicle. The car was knowledgeable about the vehicle. The car was More

An absolutely wonderful buying experience! Min, John, and Jennifer listened to my car needs and got me into the most sweet ride! There was no bait and switch tactic or any of the nonsense tha Min, John, and Jennifer listened to my car needs and got me into the most sweet ride! There was no bait and switch tactic or any of the nonsense that I found at so many other dealers. If all car sellers operated in such a professional way like they did here at Acura, car buying would be much more pleasurable. More