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AutoNation Acura South Bay

Torrance, CA

4.9
1,173 Reviews
If you're shopping for a new or used Acura in the South LA area, look no further than AutoNation Acura South Bay. Our expansive dealership carries one of the largest inventories of new and used Acura vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Whether you're shopping for your first Acura car or SUV, or are a longtime Acura owner, our team at AutoNation Acura South Bay is here for you!
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Today: 10:00 AM - 6:00 PM Closed Now
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25341 Crenshaw Blvd.

Torrance, CA

90505

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Showing 1,173 reviews

August 27, 2021

Service advisor is really unprofessional. Maybe he got trained? like that from owner? first i went to this location at 9:05 am and get a first oil change. Service advisor told me will take 2 hours to be More

by curtis74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ANTONIO LARA
Sep 03, 2021 -

AutoNation Acura South Bay responded

Hi, we are deeply disappointed by your experience at AutoNation Acura South Bay. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (310) 667-8231 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

More
Sep 03, 2021 -

curtis74 responded

They need to be honest first. Because when i went dealer maybe 1 or 2 customers waiting and there are no cars ! I had a issue that there is noise front of driver side and i asked to check and they said you didn't make appointment and will take about afternoon so i just said just do the oil change and i'll come back later for noise. I don't mind wait, as long as they honest. also this is first time i purchased Acura and i don't want to be getting sad because they treat me wrong way. I understands that after covid-19 hits and short people and less people working and so busy all the time but honest is first priority.

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August 27, 2021

Steve is a great service rep. All did a great job and very happy with the service and the time it took. Highly recommend this dealership. More

by peg583
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Sep 03, 2021 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 27, 2021

The team at AutoNation South Bay is amazing and Steve Ravaglia is always top notch professional! More

by danpark9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Sep 03, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 26, 2021

Brought my son’s car in for service - they were fast honest and courteous! I trust them with my car. More

by Brandt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Avila
Aug 30, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

August 24, 2021

Amazing. Best dealer ever and with friendly people as well. I would recommend to others. More

by Jony4131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Gonzalez, Mike Rabe, Joseph Charlesworth
Aug 27, 2021 -

AutoNation Acura South Bay responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2021

My experience in AutoNation Acura South Bay was totally fantastic! It was easy, fast and very professional. Thanks to Eric and Omari who helped me at all times and were there to make sure to help me get More

by Maria sanchez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Omari
Aug 27, 2021 -

AutoNation Acura South Bay responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2021

Steve did a great job for me. I was totally happy when I Steve did a great job for me. I was totally happy when I left there with my car. On my previous visit Kelly was my service advisor and he too was More

by richardschanz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia, Kelly Gilbertson
Aug 23, 2021 -

richardschanz responded

all good

Aug 23, 2021 -

richardschanz responded

.....

August 20, 2021

Worked with Kellie and she was great. Really make transaction easy & comfortable. Also, Kellie was very knowledgeable about my MDX and took her time explaining & customizing the interior setting More

by Sully
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kellie Davis
Aug 27, 2021 -

AutoNation Acura South Bay responded

Hi Sully, thank you for taking the time to share your feedback with us. We look forward to your next visit! Take care!

August 20, 2021

My review is for the Service department. This was my second service, at Autonation Acura. I would say that it's by far better than Nissani Brothers Acura, which is no longer. It's the best places to hav More

by mdj71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Aug 27, 2021 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Aug 27, 2021 -

mdj71 responded

Yes, will do!

August 18, 2021

Kelly was very informative and courteous. Everyone at this dealership is always friendly. It was a pleasure doing business with you guys again. Thank you! More

by babypoppp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Aug 21, 2021 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

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