Back

AutoNation Acura North Orlando - Service Center

Sanford, FL

4.8
692 Reviews

692 Reviews of AutoNation Acura North Orlando - Service Center

Sort by
November 19, 2021

Scheduled service appointment always go well. Showroom is pleasant to wait in . Car checked within 30 mins and informed of any problems and costs before work is done . Highly recommend AutoNation Acura North More

by Acura review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Crestman
Nov 22, 2021 -

AutoNation Acura North Orlando responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Acura North Orlando. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2021

I waited close to three hours for an oil change even though I had an appointment!!! Also, I was told that the car was washed… but it did not look clean inside or outside!! The service person was very pl More

by hburckhart
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not listed
Nov 24, 2021 -

AutoNation Acura North Orlando responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (407) 680-0749. We would appreciate the chance to turn your experience around.

November 16, 2021

The dealership is fantastic in its customer service. However the waiting experience could be improved by adding better snacks. More

by Usnavy_dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hope Allen
Nov 19, 2021 -

AutoNation Acura North Orlando responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 15, 2021

Hope in the service department was very attentive to our needs. She is extremely upbeat and knowledgeable, informing us about our Acura's progress. She certainly is a terrific asset to the Acura family. We More

by rwarner23
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hope, Marcos
Nov 21, 2021 -

AutoNation Acura North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2021

The service department provides friendly, knowledgeable and exceptional service. They keep you informed during the entire process. The service is seamless from start to finish. More

by jfish0722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn
Nov 20, 2021 -

AutoNation Acura North Orlando responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 11, 2021

Located what was happening to keep killing our battery. We can have some peace of mind again! More

by Claire.ke19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 14, 2021 -

AutoNation Acura North Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2021

Carolyn is the best service rep I’ve ever dealt with. Tech forgot to return my wheel lock , so Carolyn gave me a new one! More

by hutchpollock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn
Nov 15, 2021 -

AutoNation Acura North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 11, 2021

Great service from purchasing to maintenance. We have had Acura’s for over 20 years and AutoNation has always been excellent. More

by Catfish96@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Nov 15, 2021 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 10, 2021

Carolyn, my service advisor, was highly skilled and responsive. She communicated throughout the service process and exceeded expectations by providing me a courtesy vehicle when she knew I needed trans More

by Dennis Sandidge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
Nov 14, 2021 -

AutoNation Acura North Orlando responded

Hi Dennis, thank you for your kind review; we are happy to pass along your comments to Carolyn here at AutoNation Acura North Orlando! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 06, 2021

Our service appointment on this visit was much faster than expected. Thanks to Hope, the Service Manager, and the Service Technicians. More

by Bkessler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hope
Nov 08, 2021 -

AutoNation Acura North Orlando responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

Jun 11, 2022 -

Bkessler responded

Always great service.

...
58
...