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AutoNation Acura North Orlando - Service Center

Sanford, FL

4.8
695 Reviews

695 Reviews of AutoNation Acura North Orlando - Service Center

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July 13, 2023

I rated Acura North and my service advisor Marcos Five Stars. Great customer service and fast completion of servicing my car. The only nit picky, negitive I would say was the free wash after the service w More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Martinez
Jul 17, 2023 -

AutoNation Acura North Orlando responded

Hello Sean, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2023

The customer service I received during my first oil change was exceptional. I loved the video they sent of my vehicle inspection. I would definitely recommend this dealership to family and friends. More

by Lp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 15, 2023 -

AutoNation Acura North Orlando responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 07, 2023

Awesome service once again. Never disappointed when I leave and Jessica is by far one of the best service advisors I have dealt with. More

by unser2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 10, 2023 -

AutoNation Acura North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 03, 2023

Great Service! Service staff is very courteous and always helpful. Service representative is "superb" professional, always answer questions, review vehicle service More

by ab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Jul 03, 2023 -

ab responded

https://www.dealerrater.com/consumer/account/reviews#

June 30, 2023

Very courteous service dept. - also very helpful with any additional questions you may have about your vehicle. More

by Petey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Jul 04, 2023 -

AutoNation Acura North Orlando responded

Hi, we are pleased to hear you had such a positive experience with us, Petey! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

Good service. Professional. The Services are so expensive 😒. The service people are good and always accommodating when we need service. More

by rothjrml
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I Forget his name
Jul 04, 2023 -

AutoNation Acura North Orlando responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

I was there for an oil change and tire rotation which was prepaid. As I found out I also needed other fluid changes based on exceeding 30.000 miles costing around $900. I was not made aware in advance that I More

by tcordell-isas
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Tim
Jul 03, 2023 -

AutoNation Acura North Orlando responded

Hi, we are deeply disappointed by your experience at AutoNation Acura North Orlando. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0749 to discuss what we can do to help.

June 28, 2023

Dropped my car off the night before for a recall appt the next morning. Received a video explaining the inspection results and recommendations, and car was cleaned inside and out when I picked it up. Only More

by mem103297
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffery
Jul 03, 2023 -

AutoNation Acura North Orlando responded

Hello, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

June 26, 2023

I’ve been using this dealership for 18+ years because they always take great care of me and my car. More

by pgalvin1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marco
Jun 30, 2023 -

AutoNation Acura North Orlando responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura North Orlando. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 24, 2023

AutoNation Acura North Orlando is the best, most professional and courteous dealership. Thank you for your continued standard of excellence, where communication, safety, and customer care prevail. More

by FanAcura
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lee Crestman and Robyn Heyman
Jun 27, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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