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AutoNation Acura North Orlando

Sanford, FL

Overview
Reviews
Vehicles
4.8
1,014 Reviews
For North Orlando area residents, there is no better place for cars and SUVs than AutoNation Acura North Orlando. Our expansive showroom is located just a half hour north of Downtown Orlando, in the city of Sanford. Featuring one of the largest inventories of new and used Acura models in Orlando, our dealership in Sanford has it all! Visit our showroom in-person or online to learn more about what a new Acura can do for you.
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1001 Rinehart Rd

Sanford, FL

32771

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Showing 1,014 reviews

November 30, 2023

Getting the service covered by Acura was challenging. But, the service done appears to be excellent. It took a long time for a service though. More

by Dan Eadens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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Dec 02, 2023 -

AutoNation Acura North Orlando responded

Hi Dan, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2023

Jeff was very pleasant. He listened very well. He got me in and out. Kept me informed of diagnosis through the process. I was overall very well pleased. More

by Jenae Ramassar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Dec 01, 2023 -

AutoNation Acura North Orlando responded

Hello Jenae, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2023

They were very helpful . EFRAIN was very professional and attentive explaining everything that my car need clearly More

by annetterbls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain, Marcus
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Nov 23, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Acura North Orlando and we hope to be of service again in the future.

November 21, 2023

Brandon Harvey in sales is AWESOME! Very Knowledgeable, professional, & no pressure. Such a pleasant experience purchasing my vehicle at this dealership! Kyle in finance was very person More

by mgarrity85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Harvey - sales; Kyle Morgan - finance
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Nov 24, 2023 -

AutoNation Acura North Orlando responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Acura North Orlando and we hope to be of service again in the future.

November 20, 2023

very fast service, not pushing unwanted services. Most impressed with the honor of the special of their website. no hidden fees or sorry not apply to your model. More

by charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
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Nov 22, 2023 -

AutoNation Acura North Orlando responded

Hi Charlie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Acura North Orlando. If you ever need help, just give us a call. Happy motoring!

November 18, 2023

Service department provides excellent customer service Service department is efficient Everyone is friendly Comfortable waiting area More

by Plbeerz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jogn
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Nov 21, 2023 -

AutoNation Acura North Orlando responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

The service team that worked on my car in my last visit was excellent. Thanks to Marcos for a job well done. More

by riadmosrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
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Nov 21, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

Everyone that I encountered was professional and friendly. My oil change that was scheduled in advance took 1.5 hours to complete which is less time it has taken in the past. Pleasantly surprised. More

by Jeff Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff was service tech
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Nov 19, 2023 -

AutoNation Acura North Orlando responded

Hi Jeff, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

Coordinator was courteous and helpful. Car service was completed in a timely manner. No problems. More

by smirk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna
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Nov 17, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 14, 2023

Johnathan, from start to finish was with me for the whole sales process. He gave me full and right information for the 2017 Lexus RX350, I am very pleased and happy with purchasing the Lexus SUV as it is alm More

by robr383
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnathan Lawrence
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Nov 17, 2023 -

AutoNation Acura North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 17, 2023 -

robr383 responded

As of now, I have no problem with the Sales Staff. I will be taking your word in the future as I am very skeptic due to past experience with your Service Department. I have had brought 3 cars from AutoNation Acura, one was a 2006 Lexus RX400h and was NOT offered a courtesy car when going to have service done to the vehicle, I was disappointed, left, and the car was and is maintained at the Lexus of Winter Park dealership. I don't want a repeat of this with the 2017 Lexus RX350.

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