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AutoNation Acura North Orlando

Sanford, FL

Overview
Reviews
Vehicles
4.8
1,014 Reviews
For North Orlando area residents, there is no better place for cars and SUVs than AutoNation Acura North Orlando. Our expansive showroom is located just a half hour north of Downtown Orlando, in the city of Sanford. Featuring one of the largest inventories of new and used Acura models in Orlando, our dealership in Sanford has it all! Visit our showroom in-person or online to learn more about what a new Acura can do for you.
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1001 Rinehart Rd

Sanford, FL

32771

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Showing 1,014 reviews

March 07, 2022

Marcos and the team took extra care with us fixing a problem that could not be solved after two attempts at another Acura dealer. Our customer service experience was exemplary, and combined with the app More

by jreynolds500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos
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Mar 10, 2022 -

AutoNation Acura North Orlando responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura North Orlando. We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2022

Upon arrival I was greeted by my service advisor, Marcos. He kept me informed throughout the whole process of my car’s service needs. He DID NOT push for services that were not necessary. He let me know what More

by Dvizcarrondo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Martinez
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Mar 10, 2022 -

AutoNation Acura North Orlando responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura North Orlando. We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2022

This dealership has taken care of me for over 10 years. Always does the right thing and offers exceptional service. From the moment you pull up to the time you leave everyone on the Team is professional, More

by Happy in Heathrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julianna
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Mar 10, 2022 -

AutoNation Acura North Orlando responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 06, 2022

Well, they got rid of Victor the service manager and a service advisor Jeff finally. The new service manager Chris and advisor Carolyn make a great team and I feel much better and have confidence in the d More

by rrb163
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris service manager, Carolyn service advisor
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Mar 08, 2022 -

AutoNation Acura North Orlando responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 08, 2022 -

rrb163 responded

They replaced my transmission. I did not know they ordered one nor did I authorize it. I only found out they were going to replace it because after the dealership had my vehicle for 2 and 1/2 weeks I called as no one had called me regarding the transmission. I was told of the troubleshooting they performed and that they ordered and were to receive and install the new transmission the next day. My verbal response was literally WOW. I was driving (their loaner) and about to my destination, so I said I'm busy and I have to go. At least the new Service Manager acknowledged there was a problem, and they were doing what they felt best. Unfortunately, the transmission still has issues.

March 04, 2022

They did a oil change and my car was liking before. I went back and took 5 hours to replace the oil plug. More

by Gerardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lee
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Mar 08, 2022 -

AutoNation Acura North Orlando responded

Hi Gerardo, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0749 to discuss what we can do to help.

March 03, 2022

Great service time! Lee is my service advisor who did an excellent job for my emergency needs! More

by lake mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
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Mar 05, 2022 -

AutoNation Acura North Orlando responded

Hi Lake, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 03, 2022

Quality service and great coordination. Due to supply chain issues our work took longer than anticipated, but a loaner car was coordinated. Over all a great experience More

by j.kaatz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lee
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Mar 05, 2022 -

AutoNation Acura North Orlando responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 03, 2022

Jeff was very knowledgeable and efficient. He made my car buying experience process seamless. Would recommend him to friends and family. More

by Touchsavvy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle in finance
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Mar 06, 2022 -

AutoNation Acura North Orlando responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura North Orlando. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 03, 2022

It is the fist time on this dealer and the service was excelente and great customer service More

by Astrid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carducci, Glen Clarke
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Mar 06, 2022 -

AutoNation Acura North Orlando responded

Hi Astrid, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2022

I had a great experience at Acura Autonation. Gian Zegarra was very personable, attentive and helpful. He is very patient and easy to talk to. I never felt pressured to make a decision. I would d More

by Martine JB
Recommend Dealer
Yes
Employees Worked With
Gian Zegarra
Report | Print
Mar 05, 2022 -

AutoNation Acura North Orlando responded

Hi Martine, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Acura North Orlando and we hope to be of service again in the future.

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