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AutoNation Acura North Orlando
Sanford, FL
1,009 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,009 reviews
January 01, 2023
Friendly, fast and convenient. Great dealership and customer service. I always enjoy my experience at Acura Auto Nation North Orlando. Great dealership and customer service. I always enjoy my experience at Acura Auto Nation North Orlando. More
by Cjsdad7811
Employees Worked With
Carolyn Ray
December 30, 2022
Great service at AutoNation Acura on Rinehart in Sanford. My service tech Lee was very professional and handled my service request in a timely manner. I would recommend this service center for future Acura My service tech Lee was very professional and handled my service request in a timely manner. I would recommend this service center for future Acura repairs/service. More
by jewdeej
Employees Worked With
Lee in service
December 29, 2022
Autonation Acura……you deserve this, especially after pestering me for a review, although when it serves you, you ignore my requests for civil treatment. Unscrupulous, mis-leading, bordering on fraudule pestering me for a review, although when it serves you, you ignore my requests for civil treatment. Unscrupulous, mis-leading, bordering on fraudulent advertising/promotion. But the absolute worse part is their total lack of professionalism, and sense of common decency in business practices to respond when they say they will….which obviously flows from the top. So after having been a loyal Autonation Acura customer for 10 years, I contact the Autonation SE Market President who recommends I introduce myself to Mike Thomas as I look to purchase my 3rd RDX from them. Having received a letter stating my vehicle was worth approximately $28,490 I meet with Mike Thomas who texts me back they are will offer me $22,000 which I found shocking and politely asked why the huge difference. Whether he was clueless, or simply didn’t trust me, he requested proof of the letter which I submitted with a claim he would look into it, after I apologized for bothering him. Never heard back, so I contact the SE President who promises to get the gem of a GM, Adam Safdari involved, and guess what? A month has gone by, and no response, nothing, nada, zip. So if you don’t mind being misled, jerked around, having your time wasted, and just being treated like a non entity after having spent thousands of dollars with them….this is your place. But don’t trust me alone…..would HIGHLY recommend you check them out on the Central Florida Business Bureau….. C-, which is pretty sad for a high end dealership, getting a 1.333 out 5 Star Rating. More
by Jack
Employees Worked With
Mike Thomad
December 29, 2022
Service department is very good at getting your car done in a timely manner and great customer service. Inform you with updates on how long your car will be in a timely manner and great customer service. Inform you with updates on how long your car will be More
by Skipmaud6870
Employees Worked With
Jeff
December 28, 2022
I had my vehicle serviced on 12/26/2022, I must say Carolyn was a pleasure to work with. she was knowledgeable and attentive. Great customer service received. Carolyn was a pleasure to work with. she was knowledgeable and attentive. Great customer service received. More
by Tonyblack71
Employees Worked With
Carolyn Roy
December 27, 2022
Awesome service. They are thorough, I received an estimate, video and their communication was friendly and professional. They are thorough, I received an estimate, video and their communication was friendly and professional. More
by gatortrailers
Employees Worked With
Julianna is a pleasure
December 23, 2022
I’ve purchased my Acura from AutoNation 2 years ago. Every service visit has been exceptional! My Advisor Lee always goes above and beyond to assist. My wait times are never long. I’m provided service u Every service visit has been exceptional! My Advisor Lee always goes above and beyond to assist. My wait times are never long. I’m provided service updates while my car is being serviced. I will purchase my next car from AutoNation Acura. I highly recommend AutoNation Acura! Great experience overall. I’m a customer for life! More
by EricaB.
Employees Worked With
Lee
December 22, 2022
Awesome service as always. Jeff Morton is the best. Love getting the video assessment of my vehicle from the auto technician. Jeff Morton is the best. Love getting the video assessment of my vehicle from the auto technician. More
by mormackjen
Employees Worked With
Jee Morton. Parts department
