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AutoNation Acura North Orlando

Sanford, FL

4.8
1,009 Reviews

1001 Rinehart Rd

Sanford, FL

32771

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Showing 1,009 reviews

May 20, 2023

They were good and timely except for a few minor details that were not done. More

by david_toppin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna
May 24, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2023 -

david_toppin responded

I never got my foot sensor fixed as I asked to be done on my service appt recently.WHY?I called and left a message about it but no one contacted me about it.The day I picked up the car the person who checked me out mentioned the things that were done including the sensor but when I tried to use it after that was not true.That was disappointing.No one since my call has even tried to contact me to discuss this problem.

May 19, 2023

Always receive great service! Julianna, the advisor, explains the findings and is thorough in explaining the process going forward. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna
May 24, 2023 -

AutoNation Acura North Orlando responded

Hi Joan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 19, 2023

The nearest dealership to my home is Sanford. FL I was very pleasantly received for my appointment, and it took the estimated time to complete. Everything was pleasant and the people were profes More

by Debbie
Recommend Dealer
Yes
Employees Worked With
Jeff Morton
May 24, 2023 -

AutoNation Acura North Orlando responded

Hi Debbie, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 19, 2023

Excellent service. Juliana was wonderful, professional, and very accommodating. Personnel at the dealership are friendly and are all helpful. More

by Dlebruto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julianna
May 24, 2023 -

AutoNation Acura North Orlando responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

I dropped my car off using the overnight drop because it was having mechanical problems. Autonation Acura contacted me in the morning and started researching the issue. It was a major repair and my servic More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos martinez
May 23, 2023 -

AutoNation Acura North Orlando responded

Hi Mel, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 18, 2023

Not your typical car buying experience. Francois was our Sales Associate and he was great. We visited twice - first just to see what we liked. He didn't pressure us at all. Once we made More

by Nieto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Francois, Josue (Sales Manager), Kyle (Finance)
May 24, 2023 -

AutoNation Acura North Orlando responded

Hi Nieto, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Great service and support! Thank you Autonation Acura North Orlando! We greatly appreciate all your help! More

by tdesouza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Morton
May 24, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2023

Great sales team no pressure and straightforward cost comparison to find the best deal for me. More

by Charles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
May 23, 2023 -

AutoNation Acura North Orlando responded

Hi Charles, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 17, 2023

Good price negotiation. Excellent service. Fast approval and paperwork processing. Thank you all so much More

by tajihan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parazine
May 19, 2023 -

AutoNation Acura North Orlando responded

Hi Tajihan, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 17, 2023

Love the car. But needed service repairs done that were supposed to have already been done. 100 mile round trip to dealer No courtesy vehicle to use and was there More

by Howellp716
Recommend Dealer
Yes
Employees Worked With
François ,
May 19, 2023 -

AutoNation Acura North Orlando responded

Hi, we are deeply disappointed by your experience at AutoNation Acura North Orlando. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0749 to discuss what we can do to help.

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