AutoNation Acura North Orlando

I was there for an oil change and tire rotation which was prepaid. As I found out I also needed other fluid changes based on exceeding 30.000 miles costing around $900. I was not made aware in advance that I prepaid. As I found out I also needed other fluid changes based on exceeding 30.000 miles costing around $900. I was not made aware in advance that I will need this. Also, I purchased a 4 year oil change and tire rotation for around $1.400 when I purchased the car. For this service, I received a credit for the prepaid services of a little less that $50. Looking at this from and equitable standpoint, I will not purchase this extra package the next time I purchase another Acura. Also, I did not get a complimentary car wash upon completion of the service I received. Thanks More

Dropped my car off the night before for a recall appt the next morning. Received a video explaining the inspection results and recommendations, and car was cleaned inside and out when I picked it up. Only next morning. Received a video explaining the inspection results and recommendations, and car was cleaned inside and out when I picked it up. Only issue I have is that the recall stated the service would only take 15 minutes and it would have been more efficient if I could have brought it in, had it done at the appointed time, and been done instead of having to leave it and get someone to meet me there there and drive me home, then have someone drive me back to pick it up, very inconvenient! More

I’ve been using this dealership for 18+ years because they always take great care of me and my car. they always take great care of me and my car. More

AutoNation Acura North Orlando is the best, most professional and courteous dealership. Thank you for your continued standard of excellence, where communication, safety, and customer care prevail. professional and courteous dealership. Thank you for your continued standard of excellence, where communication, safety, and customer care prevail. More

Excellent sales and service. Professional team that always surpasses expectations. Feta and Marcos are superstars. Professional team that always surpasses expectations. Feta and Marcos are superstars. More

Great service experience. Jeffrey is my advisor. He always respond to my calls and keep me in the loop while my vehicle is in service. Jeffrey value my business and my time. Jeffrey is my advisor. He always respond to my calls and keep me in the loop while my vehicle is in service. Jeffrey value my business and my time. Is all about team work and that what I value most! Thank you to the Acura North Orlando team. More

Hands-down the worst experience i've ever had purchasing anything! Do not buy anything from this dealership. Their customer service ends the minute you sign the paperwork. I purchased a '23 MDX three we anything! Do not buy anything from this dealership. Their customer service ends the minute you sign the paperwork. I purchased a '23 MDX three weeks ago. The aggrevation started from the moment i was negotiating my trade with the sales manager, Josue Gutierrez. He low-balled me on my trade by thousands of dollars using the sleazy used car sales tactics. I had to haggle with him for hours to get my trade up to what the vehicle is worth. All the people i delt with are extremely hard to get ahold of and never return your calls. I have left multiple voicemails and emails. I was sent out of the dealership with a half a tank of gas. They promised me a check for gas, which 3 weeks later, i still have not received. I roled into my financing having my tag transferred from my trade to the new car. Was sent out of the dealership with a temp tag till my registration comes in from the DMV. In the mean time my temp tag is set to expire in five days now and can't get a hold of anybody to expedite me another temp tag in time before this one expires. More

Quality job. Maintenance appointment done on timely manner. Good interaction with Marcos.. Service parts associate was helpful. Maintenance appointment done on timely manner. Good interaction with Marcos.. Service parts associate was helpful. More

Great sales experience: Francois did an excellent job of showing me the cars that I was interested in, was very knowledgeable about the Acura models and their features. The buying process was very transpar showing me the cars that I was interested in, was very knowledgeable about the Acura models and their features. The buying process was very transparent and I was provided the costs upfront at my request. The dealership was clean and professional with a proper upscale look as you would expect from a luxury dealership. Will be recommending to friends and neighbors. More

AutoNation Acura North Orlando is the best dealership in Florida no debating! The whole team including my service advisor Lee was amazing and professional. Thanks and highly recommend Acura North Orlando to Florida no debating! The whole team including my service advisor Lee was amazing and professional. Thanks and highly recommend Acura North Orlando to everyone. More