Back

AutoNation Acura North Orlando

Sanford, FL

4.8
1,009 Reviews

1001 Rinehart Rd

Sanford, FL

32771

Directions

By Type

Showing 1,009 reviews

July 20, 2023

I recently had an exceptional experience at this dealership! From the moment I walked in, the staff was friendly and attentive. They went above and beyond to help me find the perfect car, taking the More

by pfritz75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parazine
Jul 29, 2023 -

AutoNation Acura North Orlando responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 20, 2023

I recently had an exceptional experience at this dealership! From the moment I walked in, the staff was friendly and attentive. They went above and beyond to help me find the perfect car, taking the More

by pfritz75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parazine
Jul 29, 2023 -

AutoNation Acura North Orlando responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

July 19, 2023

On point, friendly clean and inviting. The guys did a great job! Good experience had. More

by Dwrdz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sanchez
Jul 24, 2023 -

AutoNation Acura North Orlando responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 18, 2023

Our salesman Feta was very knowledgeable and understanding of our needs. He got us out of our 2022 MDX lease and put us in the car I wanted a 2023 MDX with the options I wanted, at the same paym More

by Garry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Feta
Jul 25, 2023 -

AutoNation Acura North Orlando responded

Hi Garry, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2023

Very accommodating to my needs. Friendly and knowledgeable about the care. Excellent service by everyone at the dealtership. More

by Linwitt529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Two Michaels
Jul 25, 2023 -

AutoNation Acura North Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2023

The staff is very courteous. Marcos was an excellent service advisor. I would highly recommend. More

by Cdloyd3747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
marcos
Jul 24, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura North Orlando! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

Always a great experience getting in and out for my maintenance on my RDX. They kept me informed while I waited and even provided a video of the mechanic waking thru many checkpoints. And the car is w More

by tsm_chgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Jul 24, 2023 -

AutoNation Acura North Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

I rated Acura North and my service advisor Marcos Five Stars. Great customer service and fast completion of servicing my car. The only nit picky, negitive I would say was the free wash after the service w More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Martinez
Jul 17, 2023 -

AutoNation Acura North Orlando responded

Hello Sean, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 13, 2023

PATHETIC AWFUL SERVICE DEPARTMENT! !!! AFTER 4 YEARS OF WORKING ON ROUTINE SERVICE TO OTHER REPAIRS, THE EXPERIENCE IS THE SAME…DISGUSTING!!! NO ACCOUNTABILITY AND NO INTEGRITY IN Q More

by Bellaire947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff, Justin
Jul 17, 2023 -

AutoNation Acura North Orlando responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (407) 680-0749 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Jul 18, 2023 -

Bellaire947 responded

Called back the phone number provided on 07/18/23 at 4:55pm to speak with GM as requested. The auto call states to press 5 for other departments, once I did it just rang and then sent me back into the answering queue! I then hung up and called back again and was connected to Nick in sales. He attempted to get the GM on the phone while I’m writing this response and now after 8 minutes on hold I’m going to hang up. The message is LOUD AND CLEAR! AutoNation Acura does not have the principles-moral-values to respect the concerns of the consumer…SAD!:-(

July 11, 2023

We appreciate the no pressure approach to car buying. We bought our daughter's first vehicle here and Joshua Parazine was wonderful to work with and took extra time to show our daughter all the important More

by TerriH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parazine
Jul 15, 2023 -

AutoNation Acura North Orlando responded

Hi Terrih, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

...
15
...