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AutoNation Acura Hunt Valley

Cockeysville, MD

4.8
383 Reviews

10400 York Rd

Cockeysville, MD

21030

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383 Reviews of AutoNation Acura Hunt Valley

October 19, 2023

Wonderful, as usual I needed my car back by 3 pm, and it was ready before then. More

by stuartschadt
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marmaras
Oct 21, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 19, 2023

The place is a physical mess. The waiting room is spartan. They don’t wash your car. They didn’t record my service in my log book. They didn’t miss a opportunity to try and upsell More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
Oct 21, 2023 -

AutoNation Acura Hunt Valley responded

Hi Jon, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (443) 608-5140 to discuss what we can do to help.

Oct 21, 2023 -

Jon responded

Shouldn’t the General Manager respond to me and not the other way around?

October 18, 2023

I had an amazing experience! All Staff was very helpful and friendly ! It took me forever to find insurance and staff was patient and supportive! More

by shylen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William gain , Henry hytlon ,
Oct 20, 2023 -

AutoNation Acura Hunt Valley responded

Hi Shylen, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2023

Great customer service in sales and service. Fifteen year customer. Would recommend this dealership now. More

by jcarter9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlotte M
Oct 16, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 14, 2023

Acura Hunt Valley is the best dealership hands down! Thank you, Mark Butler (Sales), Jim Roland (Sales), and Donna and George (Service) for a stellar customer experience. It's not what you said, but it' More

by Jules
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Butler - Sales Consultant
Oct 16, 2023 -

AutoNation Acura Hunt Valley responded

Hi, we are pleased to hear you had such a positive experience with us, Jules! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 13, 2023

It was a pleasant experience as usual. Andrew did a great job of explaining exactly what was going to be completed. More

by ckeyser4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 15, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 10, 2023

Got me in same day for urgent issue. Professional and very attentive. Thanks for addressing quickly. More

by sadams21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
Oct 12, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 03, 2023

Charlotte and Tyler are super amazing from the first encounter until then very last minute. They are very nice, thorough,patient, friendly, very accommodating , very professional and polite. Everyone in More

by Raffy & Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Thompson AND Charlotte Marsheck
Oct 05, 2023 -

AutoNation Acura Hunt Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 01, 2023

Jon does an awesome job with George's support. I always get amazing service and rapid results. More

by evanmarcsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon and George
Oct 03, 2023 -

AutoNation Acura Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 30, 2023

Except for the fact that there was construction ongoing, my experience with the dealership was positive. Employees were friendly and helpful. Mark Butler was exceptional and very professional. He made the More

by Maxopie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Butler
Sep 30, 2023 -

Maxopie responded

Great buying experience and initial follow up. Mark was exceptional

Oct 01, 2023 -

AutoNation Acura Hunt Valley responded

Hi Maxopie, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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