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AutoNation Acura Hunt Valley
Cockeysville, MD
383 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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383 Reviews of AutoNation Acura Hunt Valley
January 02, 2023
Very responsive from the moment I sent an email inquiring about 2023 MDX. I was greeted upon my arrival and immediately got great feeling about dealership. On the test drive, I was impressed how knowledgeabl about 2023 MDX. I was greeted upon my arrival and immediately got great feeling about dealership. On the test drive, I was impressed how knowledgeable my salesperson (Dean) was on the vehicle. The purchase process was seamless and greatly appreciated Rob (Sales Manager) thanking me for my business. More
by mbsmith8
Employees Worked With
Dean Barber and Rob Jones
Helpful December 25, 2022
Already responded but it did not register! Always pleased with work when Frankel handled and hope it doesn’t change with Autonation. Your prices are too high and I may have to reevaluate in Always pleased with work when Frankel handled and hope it doesn’t change with Autonation. Your prices are too high and I may have to reevaluate in future but for now I’m happy with service. Jennefer Thomas More
by jenneferthomas
Employees Worked With
George and Donna
December 24, 2022
We have always been happy working with the service department for over 20 years. George always makes me feel very special. Harry was good as well. I like the communication department for over 20 years. George always makes me feel very special. Harry was good as well. I like the communication More
by lounarrow
Employees Worked With
George, Harry, and Sean
December 22, 2022
I had a great experience with the service on my RLX. John and George discussed the issues with me and continued my confidence in the Acura dealership John and George discussed the issues with me and continued my confidence in the Acura dealership More
by Bob
Employees Worked With
John, George
December 21, 2022
I received excellent service from Service Representative, Jon Marmaras. Mr. Marmaras always assists with setting up my service appointment and carefully explains the needed service and time frame for complet Jon Marmaras. Mr. Marmaras always assists with setting up my service appointment and carefully explains the needed service and time frame for completing service. Mr. Marmaras also communicates with any new issues that are found during service and then fully reviews the service completed, and next service issues. More
by chucker1
Employees Worked With
Jon Marmaras
December 31, 2021
I was very disappointed to experience how unwelcoming we felt during our whole visit. There was barely any communication. The worst thing was that we signed the work that had to be done but, that they are c felt during our whole visit. There was barely any communication. The worst thing was that we signed the work that had to be done but, that they are charging Hidden fees. ' Service fee' on top of the already very expensive service. When I asked about it first I was told it was for the service bridges. Than he said it was just an extra fee. We never agreed on this. And also aä extra fee to service a car. When you already pay them 220 dollars for some oil and filters? They just want to make some extra money and they are never communicating about this. Will never go there again. Will place reviews on every platform. In the end they didn't even wash of vacuum the car. More
by matyaslaureys
Employees Worked With
No nametag
September 03, 2021
Parts and Service are way overpriced, so are the vehicles. They are above other dealership's pricing and the market. They never match other Acura's pricing because they are the only Acura dealership vehicles. They are above other dealership's pricing and the market. They never match other Acura's pricing because they are the only Acura dealership in the 25 miles radius and they have no competition. I serviced my two Acuras there few times and tried buying once. They would not give up a dollar. More
by Andrei_M
Employees Worked With
Lori Connolly, Robert Hess
