AutoNation Acura Hunt Valley

Steve Davids was great. I inquired online about a 2012 TSX lease after seeing a promotion online. After knowing which vehicles other than Acura I was interested in Steve sent me an honest side by side com TSX lease after seeing a promotion online. After knowing which vehicles other than Acura I was interested in Steve sent me an honest side by side comparison. I handled a test drive during my lunch break and at the time of sale I sold my old vehicle to Carmax up the street. Steve came to pick me up and close our deal. The whole process of sale was VERY fast and Steve was friendly and incredibly helpful to work with. He put my payments EXACTLY were I wanted them to be!! No complaints. I left feeling like I got a great deal and drove away with an amazing car! My compliments to Steve for the courtesy of my time and his responsiveness. More

Frank Wilfong is a true Professional and understands the products extremely well. We enjoyed our entire process with him and the entire Frankel Acura team Many thanks for making our experience as perfect a products extremely well. We enjoyed our entire process with him and the entire Frankel Acura team Many thanks for making our experience as perfect as could be! More

Rob was great in helping us acquire the mdx that we wanted. Took care everything, got me financed at 0.9%, installed useless accessories per my request and delivered the vehicle, all in less than 36 h wanted. Took care everything, got me financed at 0.9%, installed useless accessories per my request and delivered the vehicle, all in less than 36 hours. Rob was very helpful and knowledgeable about Acura as well as comparison to other luxury vehicles. My wife and I are very satisfied with the customer service he provided. If you're going to buy an acura at frankel, talk to rob davey! More

I have had an excellent relationship with Frankel Acura for nearly 14 years. Never have I had a reason to complain. This not only includes the sales department but also the service department. I like Acur for nearly 14 years. Never have I had a reason to complain. This not only includes the sales department but also the service department. I like Acuras and plan to continue purchasing my new cars from Frankel. More

At this dealership, I felt as if I was not being pressured into buying a car. The people there were very nice and the vehicles were very clean and well priced. I recommend Paul Nicholson as a salesp pressured into buying a car. The people there were very nice and the vehicles were very clean and well priced. I recommend Paul Nicholson as a salesperson because he tells you how it is. He was helpful with getting the car washed, going through paperwork, answering questions, and setting up the 3 MONTHS FREE XM!!! More

My wife and I were promptly greeted (even at 6:00pm on a Thursday) and attended by Frank Wilfong who showed us "his favorite" car. Now, it's my favorite car. The test drive was short (4 miles), but long e Thursday) and attended by Frank Wilfong who showed us "his favorite" car. Now, it's my favorite car. The test drive was short (4 miles), but long enough for him to show me what the TSX can do. Two days later, the car was ready for delivery at a time which was convenient for us and Frank showed us more about what the car can do. He even programmed the home link for us and down-loaded my cell phone contact list into the car for me. Frank followed-up promtly with my insurance agent to make sure all necessary information was provided. It has been an enjoyable experience. More

Good deal on a Very Clean (looks like new) car. This is Good deal on a Very Clean (looks like new) car. This is my second preowned car from Frankel. The dealer friendly and quick to address all my questio Good deal on a Very Clean (looks like new) car. This is my second preowned car from Frankel. The dealer friendly and quick to address all my questions. More

I had a great experience with Paul/Frankel. My car was totaled in an accident and I was reluctant to purchase a new car on short notice. As soon as I saw the car I was interested in, I was completely reli totaled in an accident and I was reluctant to purchase a new car on short notice. As soon as I saw the car I was interested in, I was completely relieved because not only was it in my price range, but it was extremely clean. It looked like a brand new car! Paul was very friendly and helpful and the staff did a great job with the car. I'd definitely recommend them to others. More

Steve was great to deal with. His friendliness and great price was a great combo. This wasnt my first car I bought from him and it won't be te last. price was a great combo. This wasnt my first car I bought from him and it won't be te last. More