AutoNation Acura Hunt Valley

This is now the THIRD Acura I have purchased from Steve at Frankel Acura. Each time I have made a purchase, ALL promises are kept, pricing is completely accurate and transparent, service is impeccable, and at Frankel Acura. Each time I have made a purchase, ALL promises are kept, pricing is completely accurate and transparent, service is impeccable, and a superior level of professionalism and integrity is demonstrated. Plus, the most important factor about a dealership and salesman, in my opinion, is trust. Steve Davids has earned my complete trust, and I will continue to do business with him and recommend him and Frankel Acura. More

This dealership is honest, and the sales people are very helpful without being overly aggressive. this is the second car I have bought from them, and will recommend them to anyone wishing to purchase an Ac helpful without being overly aggressive. this is the second car I have bought from them, and will recommend them to anyone wishing to purchase an Acura. More

After searching on line at several Acura dealers, and visiting one other, I decided to buy at Frankel because of the quality of the entire buying experience. Steve was very helpful with my trade-in beca visiting one other, I decided to buy at Frankel because of the quality of the entire buying experience. Steve was very helpful with my trade-in because the used car manager/appraiser was on vacation. Because of the late hour I was unable to have some accessories installed right away and was set up with an appointment to have them installed. Steve went through the car with me and demonstrated how to operate the equipment. He did a very good job and was not in a hurry. He made sure I was satisfied with a demo before moving on to the next one. Thanks for a stress free experience. More

Steven Davids was very friendly and did not pressure me in any way when I was in the market for a new Acura. He was able to explain what was contained in my new Acura and took the time to get me acclimated in any way when I was in the market for a new Acura. He was able to explain what was contained in my new Acura and took the time to get me acclimated with all the accessories within the car. Also Ms. Jones, the internet manager was extremely pleasant to deal with when I first entered the dealership. Would highly recommend Frankel to anyone looking for a new Acura Reese Wellmann More

I originally spoke with Adriene regarding a TSX I was thinking of purchasing. Adriene was very professional and helpful in getting me set up for a test drive at my convenience. She also spent 15 minute thinking of purchasing. Adriene was very professional and helpful in getting me set up for a test drive at my convenience. She also spent 15 minutes on the phone with me sitting in her driveway after hours when I had questions prior to the test drive. Adriene worked the price for me over several phone conversations. I felt she became my broker more than the internet manger. I did my test ride with Frank. Then another one when my wife came with me a few days later. We had already received a price I felt was more than fair so closing the deal was very simple. We were out of the dealersip in 2.5 hours and they even cleaned my wife's Tahoe inside and out while we were waiting for our new Acura to be delivered. Frank and Adriene made this by far the most enjoyable experience I have had in a dealersip. Purchasing a new car had become such a stressful and unenjoyable chore in the past for me. When I left Frankel, I left happy with my new car, the price I paid and the entire purchasing experience. More

Gil Davis was my salesman and was a pleasure to work with. He was responsive, friendly, and professional. He knew I was getting other quotes but never pressured me. Dealing with him was a very plea with. He was responsive, friendly, and professional. He knew I was getting other quotes but never pressured me. Dealing with him was a very pleasant experience. More

Steve Davids was great. I inquired online about a 2012 TSX lease after seeing a promotion online. After knowing which vehicles other than Acura I was interested in Steve sent me an honest side by side com TSX lease after seeing a promotion online. After knowing which vehicles other than Acura I was interested in Steve sent me an honest side by side comparison. I handled a test drive during my lunch break and at the time of sale I sold my old vehicle to Carmax up the street. Steve came to pick me up and close our deal. The whole process of sale was VERY fast and Steve was friendly and incredibly helpful to work with. He put my payments EXACTLY were I wanted them to be!! No complaints. I left feeling like I got a great deal and drove away with an amazing car! My compliments to Steve for the courtesy of my time and his responsiveness. More

Frank Wilfong is a true Professional and understands the products extremely well. We enjoyed our entire process with him and the entire Frankel Acura team Many thanks for making our experience as perfect a products extremely well. We enjoyed our entire process with him and the entire Frankel Acura team Many thanks for making our experience as perfect as could be! More

Rob was great in helping us acquire the mdx that we wanted. Took care everything, got me financed at 0.9%, installed useless accessories per my request and delivered the vehicle, all in less than 36 h wanted. Took care everything, got me financed at 0.9%, installed useless accessories per my request and delivered the vehicle, all in less than 36 hours. Rob was very helpful and knowledgeable about Acura as well as comparison to other luxury vehicles. My wife and I are very satisfied with the customer service he provided. If you're going to buy an acura at frankel, talk to rob davey! More

I have had an excellent relationship with Frankel Acura for nearly 14 years. Never have I had a reason to complain. This not only includes the sales department but also the service department. I like Acur for nearly 14 years. Never have I had a reason to complain. This not only includes the sales department but also the service department. I like Acuras and plan to continue purchasing my new cars from Frankel. More