AutoNation Acura Hunt Valley

Dennis was a pleasure to deal with for our transaction for our 2009 MDX. They worked with us on our trade, and we came to agreement on the price of the MDX we wanted easily. He was great to keep in touc for our 2009 MDX. They worked with us on our trade, and we came to agreement on the price of the MDX we wanted easily. He was great to keep in touch with over email, and over the phone in order to schedule an appointment. Bob Frankel gave our daughter a little teddy bear to keep her occupied. The Frankel dealership and staff was superb to deal with and they made our buying experience everything we could hope for. Again, Dennis was great to deal with, we never felt any pressure from him, and he did everything within his ability to get our deal done. More

I bought my first car in 1956. Considering the many sales experiences since then, this is one of the best experiences I've had in buying a new car. sales experiences since then, this is one of the best experiences I've had in buying a new car. More

We reached agreement and terms quickly on the pre-owned Acura TL that met my needs. They provided a good orientation to the technology features of the automobile which are many! Due to an immediate move to Acura TL that met my needs. They provided a good orientation to the technology features of the automobile which are many! Due to an immediate move to Ohio the dealership worked with me to coordinate an out of state transport of the car. Paul Nicholson and Terry Robinson were most helpful and well informed. about their product. More

Our sales person was very helpful and I felt he was an advocate for both parties involved. He was very helpful once we received the car showing us all of the details. I would recommend both the dealersh advocate for both parties involved. He was very helpful once we received the car showing us all of the details. I would recommend both the dealership and our salesperson More

This is now the THIRD Acura I have purchased from Steve at Frankel Acura. Each time I have made a purchase, ALL promises are kept, pricing is completely accurate and transparent, service is impeccable, and at Frankel Acura. Each time I have made a purchase, ALL promises are kept, pricing is completely accurate and transparent, service is impeccable, and a superior level of professionalism and integrity is demonstrated. Plus, the most important factor about a dealership and salesman, in my opinion, is trust. Steve Davids has earned my complete trust, and I will continue to do business with him and recommend him and Frankel Acura. More

This dealership is honest, and the sales people are very helpful without being overly aggressive. this is the second car I have bought from them, and will recommend them to anyone wishing to purchase an Ac helpful without being overly aggressive. this is the second car I have bought from them, and will recommend them to anyone wishing to purchase an Acura. More

After searching on line at several Acura dealers, and visiting one other, I decided to buy at Frankel because of the quality of the entire buying experience. Steve was very helpful with my trade-in beca visiting one other, I decided to buy at Frankel because of the quality of the entire buying experience. Steve was very helpful with my trade-in because the used car manager/appraiser was on vacation. Because of the late hour I was unable to have some accessories installed right away and was set up with an appointment to have them installed. Steve went through the car with me and demonstrated how to operate the equipment. He did a very good job and was not in a hurry. He made sure I was satisfied with a demo before moving on to the next one. Thanks for a stress free experience. More

Steven Davids was very friendly and did not pressure me in any way when I was in the market for a new Acura. He was able to explain what was contained in my new Acura and took the time to get me acclimated in any way when I was in the market for a new Acura. He was able to explain what was contained in my new Acura and took the time to get me acclimated with all the accessories within the car. Also Ms. Jones, the internet manager was extremely pleasant to deal with when I first entered the dealership. Would highly recommend Frankel to anyone looking for a new Acura Reese Wellmann More

I originally spoke with Adriene regarding a TSX I was thinking of purchasing. Adriene was very professional and helpful in getting me set up for a test drive at my convenience. She also spent 15 minute thinking of purchasing. Adriene was very professional and helpful in getting me set up for a test drive at my convenience. She also spent 15 minutes on the phone with me sitting in her driveway after hours when I had questions prior to the test drive. Adriene worked the price for me over several phone conversations. I felt she became my broker more than the internet manger. I did my test ride with Frank. Then another one when my wife came with me a few days later. We had already received a price I felt was more than fair so closing the deal was very simple. We were out of the dealersip in 2.5 hours and they even cleaned my wife's Tahoe inside and out while we were waiting for our new Acura to be delivered. Frank and Adriene made this by far the most enjoyable experience I have had in a dealersip. Purchasing a new car had become such a stressful and unenjoyable chore in the past for me. When I left Frankel, I left happy with my new car, the price I paid and the entire purchasing experience. More

Gil Davis was my salesman and was a pleasure to work with. He was responsive, friendly, and professional. He knew I was getting other quotes but never pressured me. Dealing with him was a very plea with. He was responsive, friendly, and professional. He knew I was getting other quotes but never pressured me. Dealing with him was a very pleasant experience. More