AutoNation Acura Hunt Valley

I was very pleased and grateful for what the Frankel team did for me. I have never had a car dealership go above and beyond what was expected to make me happy. I was treated like royalty and felt like I was did for me. I have never had a car dealership go above and beyond what was expected to make me happy. I was treated like royalty and felt like I was amongst friends. You cannot imagine the magnitude of how thankful I am to be in my 2013 RDX. The Frankel family get all high marks from me. I would like to thank Mark Winter and Ralph Rybicki for their patience and devoting their time to working out a great deal for me. Mr Frankel himself is a Godsend. I am so thankful to God for allowing me to speak with him. His kindness and generosity speaks volumes. He is the epitome of what car dealers should represent. I would highly recommend Frankel to all of my coworkers and friends. To the Frankel team, I am forever grateful and love you all. More

I have driven an acura for 12 years and when I started to search new cars, I wanted to see what acura had to offer. I went to two different acura dealerships and found that both Rob and Ralph went out of the search new cars, I wanted to see what acura had to offer. I went to two different acura dealerships and found that both Rob and Ralph went out of their way to explain the different acura models, show me their inventory and let me take several test drives in the cars I was interested in. It was a pleasure to work with two very knowledgeable people, who were extremely couteous and offered the best no haggle price for the new vehicle as well as my trade in. I will certainly recommend them to anyone looking for an acura. More

Very customer friendly service. All my needs were met. I walked away feeling that I received a fair and great deal. I would recommend them to friends and family. Even the owner of the car dealership (Fr I walked away feeling that I received a fair and great deal. I would recommend them to friends and family. Even the owner of the car dealership (Frankel) came over to introduce himself and to make sure that we were receiving good service. The salesperson, Dennis Kinsley, was extremely friendly and respectful. There were no games or unnecessary sale pitches aimed at us. Service was prompt, courteous and fair. More

I had contacted Paul several months ago through e-mail regarding a used car (that was sold before I could see it), and he continued to keep me informed when incoming used vehicles meeting my specification regarding a used car (that was sold before I could see it), and he continued to keep me informed when incoming used vehicles meeting my specifications came into the dealership. He was informative, friendly, and honest in all dealings with me. He advised me that a vehicle within my specifications had just been traded in at the dealership, and I jumped on the opportunity. I ended up purchasing this vehicle, and the process wss handled professionally and efficiently. I did not have to spend much time at the dealership as much of the paperwork was handled through e-mail messages. I am very happy with my vehicle (3rd Acura purchsse - this was my first used car purchase), and I intend to have the service work done at this dealership based on my experiences thus far. Job well done!! More

mr davids was friendly,knowledable,and seemed straight forward.he seemed consistant with the other people at frankel i have dealt with for last 10 years. forward.he seemed consistant with the other people at frankel i have dealt with for last 10 years. More

Working with this dealership was great. I filled out an application online. Jamie gave me a call and got me preapproved. When I got to the dealer I only had to test drive the vehicle and go. Everyone was v application online. Jamie gave me a call and got me preapproved. When I got to the dealer I only had to test drive the vehicle and go. Everyone was very friendly and a pleasure to work with or speak to. I highly recommend them. Also they were very reasonably priced. More

Mr. Davids was excellent. He was efficient, friendly, and made the process very easy and as painless as possible. All the paperwork was done quickly. Steve explained all the gadgets and offered his assistan made the process very easy and as painless as possible. All the paperwork was done quickly. Steve explained all the gadgets and offered his assistance for any future tutorial that I would need. More

I wanted a vehicle that had all the bells and whistles without the outrageous monthly payment. I went in with a 2012 Lexus RX 350 base model. Wanted to upgrade to something with the navigation system an without the outrageous monthly payment. I went in with a 2012 Lexus RX 350 base model. Wanted to upgrade to something with the navigation system and Lexus wasn't willing to work with me, so I stopped by Frankel Acura, first met Ralph Rybicki, the Sales Manager, who was great then Rob Davey, my sales associate. Both we professional, knowledgable and treated me with respect. I traded in my lexus for the Acura TL Advance Package. The interior is gorgeous, the exterior is sleek and the car is loaded! I was able to upgrade features in the TL and still pay a lower price than the base model Lexus. The car is a real beauty with all the extras (gorgeous wheel package to boot). I love it! I am looking forward to cultivating my relationship with Frankel Acura! Thanks one and all! Paula Lombardo More

The service at Frankel Acura was great! The gentleman that helped me with the purchase of my 2009 TSX were very professional, patient and willing to work with me! No pressure, just good customer service! that helped me with the purchase of my 2009 TSX were very professional, patient and willing to work with me! No pressure, just good customer service! I will definitely be shopping at Frankel Acura in the future and recommending the dealership to my friends. More

It was a great pleasure to work with Mr. Nicholson, and the rest of the Frankel Acura staff, when going through the process of buying a new car. This was the first time I purchased a car on my own and wit the rest of the Frankel Acura staff, when going through the process of buying a new car. This was the first time I purchased a car on my own and without the guidance of my parents, and Mr. Nicholson was very good at explaining everything I was signing and helping me to understand the entire process from start to finish. I will definitely be buying from them in the future, as well as referring people to this dealership. More