AutoNation Acura Hunt Valley

This is my second Acura RDX that I bought from Frankel Acura through Mark. The entire staff at Frankel is professional, courteous, and excellent. I already knew Mark. He provides excellent comparisons Acura through Mark. The entire staff at Frankel is professional, courteous, and excellent. I already knew Mark. He provides excellent comparisons with different choices in the market and the advantages and pricing offered by Acura for the same luxurious amenities. Jamey Hebb was very helpful with providing me with options for my car loan. Ralph Rybicki himself came over to help me out with pricing my trade as Mark was busy with another customer. The entire experience was excellent. I have always dreaded buying a car alone as a woman and always felt that I needed a man to negotiate the deal. No longer do I feel that. I found three wonderful men, who helped me get the best value for my money. I highly recommend Frankel Acura and give them my highest recommendation. More

I have enjoyed owning my Acura 2008 RL. The car gave me zero issues and liked that fact that the service department at Frankel is always superior. When it was time to buy a new car I considered other auto zero issues and liked that fact that the service department at Frankel is always superior. When it was time to buy a new car I considered other auto, yet kept coming back to Acura as car that offers value and very little maintenance. Dave Webster, my salesman was willing to work with me and gave me a great deal. I am very happy with my 2013 Acura TL. I will highly recommend Dave and Frankel Acura. More

These guys are consumate professionals , they provided me with detailed explanations of every facet of the sale. The entire process was (comparably) quick , neat and precise. with detailed explanations of every facet of the sale. The entire process was (comparably) quick , neat and precise. More

Great dealer and great selection and prices. Paul Nicholson was extremely friendly and helpful in getting me all straightened out with trading in my old car, getting insurance, getting financing, and Nicholson was extremely friendly and helpful in getting me all straightened out with trading in my old car, getting insurance, getting financing, and getting all the features I wanted on my car. It was my first car buying experience and it was a breeze, and very affordable. I would definitely go back! More

I was referred to Frankel Acura by my sister, who purchased a pre-certified Acura TSX from them a few years ago. I searched online for available pre-certified cars and happened across a 2008 MDX wit purchased a pre-certified Acura TSX from them a few years ago. I searched online for available pre-certified cars and happened across a 2008 MDX with very low miles on it. I emailed my interest, and Paul Nicholson responded. He provided his cell phone number, which I used - and we set up time to meet for a test drive. Paul was friendly, informed, and helpful - no pressure at all. We test drove the MDX and I was sold. It was in beautiful condition, drove like a dream, and Paul shared with me all the information I needed to make an educated decision. The process of financing and finalizing the sale was a breeze. Frankel is professional, courteous, and very straight-forward. It was my best car-buying experience yet. Go see Paul Nicholson - he will be happy to help you. :) More

Dennis, my sales person was a great person with whom to work. There was no pressure to buy, just lots of great advice and patience as I road tested a number of vehicles. He was very knowledgeable about e work. There was no pressure to buy, just lots of great advice and patience as I road tested a number of vehicles. He was very knowledgeable about each vehicle and was able to explain all the details about the electronics, warranty. I also felt he helped me negotiate a very good deal. Closing the deal was easy and the ZDX was delivered in like new condition. I would highly recommend Dennis and Frankel Acura. More

The dealer ship was great but the best part was Paul Nicholson our salesman. He was so kind and helpful that he is the only salesman I will use and I recommend him to everyone. My wife and i were very i Nicholson our salesman. He was so kind and helpful that he is the only salesman I will use and I recommend him to everyone. My wife and i were very indecisive and he worked with us all day. Letting us drive multiple vehicles. If you go to this dealership, ask for Paul , you will not be disappointed . More

Dave was great to work with, and fought hard to get us the price we wanted. We're very happy with the customer service - helpful and informative, without pressure. We really appreciate that Dave took the the price we wanted. We're very happy with the customer service - helpful and informative, without pressure. We really appreciate that Dave took the time to set up electronic control settings and explain function of all the features. We're very happy with the purchase. More

Our second time to,purchased RDX with. Mark Winter,his expertise,professionalism made it easy for us to have the RDX 13. Ralph R was also great with us.Jamey H. did a very good job with the financing.Over expertise,professionalism made it easy for us to have the RDX 13. Ralph R was also great with us.Jamey H. did a very good job with the financing.Overall,we are very satisfied with this dealership.You guys ROCK!! More

My recent purchase at this dealership was a great experience. We were able to come to a price fairly quick, Rob worked really hard to find the exact car I wanted, and was willing to bring the price experience. We were able to come to a price fairly quick, Rob worked really hard to find the exact car I wanted, and was willing to bring the price down on a 2013 model because we were not able to find a 2012 model that I wanted. I found Rob Davey to be very personable, straight-forward, and put you at ease during the car buying process. He was very knowledgeable about the cars, and test drove 2 models with me, even at 8 PM. I also worked briefly with Ralph Rybicki, the sales manager, and had a good experience with him as well. He helped with the final few negotiation points with the vehicle. The paperwork process was quick, and I was out of the dealership within a couple of hours. Overall, this dealership performed perfectly. It was one of the best, if not the best, car buying experience I've had. I'd highly recommend this dealership if you're in the market for an Acura, and will have no problem at all referring my family/friends to this dealership. More