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AutoNation Acura Hunt Valley
Cockeysville, MD
397 Reviews
AutoNation Acura Hunt Valley is your local source for all things Acura in the Greater Baltimore area. Located in Cockeysville, our dealership serves residents from Baltimore, Towson, and Timonium, too. From the latest new Acura cars and SUVs for sale, to our extensive used inventory, AutoNation Acura Hunt Valley has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 397 reviews
May 10, 2016
great service at its best I came the this service center becuz, I knew something was wrong with my car, but just didn't know what. So I went to the dealer closest to my home to I came the this service center becuz, I knew something was wrong with my car, but just didn't know what. So I went to the dealer closest to my home to get the problem diagnose and they told me everything but the right thing. So I came to FRANKEL for a second opinion and boy am I glad I did, they winded up saving me THOUSANDS and the repairs were covered under warranty. They are very professional, they greet you in the parking lot before you even enter the building, WOW, and if they see any warning lights on, they politely asks you do you want them to take care of that. Very affordable and will work with you explaining in detail. I know jus review may sound cliche, but I was overwhelm by the service I had to write a review. More
by Mrs.White
Employees Worked With
George S. ,
May 10, 2016
220 k Have had service on my 300 CL since 1998 and it's the reason the car still rides like new. Only 220 k miles and climbing. Nor sure I will ever trade Have had service on my 300 CL since 1998 and it's the reason the car still rides like new. Only 220 k miles and climbing. Nor sure I will ever trade it in. Maintenance super and always ahead of the curve with problems before they become major. More
by flip S.
Employees Worked With
Ralph
February 03, 2016
Excellent Buying Experience I purchased a 2014 RDX from Dennis Kinsey approx. 6 days ago and the car buying experience was excellent. I went for two test drives (2 separate days) I purchased a 2014 RDX from Dennis Kinsey approx. 6 days ago and the car buying experience was excellent. I went for two test drives (2 separate days). Dennis was pleasent and a wealth of knowledge. No pressure to buy on the first or second visit from him or the "numbers guy"- sorry I forgot his name. I purchased the car on the second visit and the price was reasonable/ market value. I would recommend Frankel Acura. More
by 007
Employees Worked With
Dennis Kinsey
January 18, 2016
wonderful car buying experience came I on Friday to purchase an RDX.we were greeted by Jeff the second we walked in. He friendly, knowledgable and fun to deal with. Thank you so much came I on Friday to purchase an RDX.we were greeted by Jeff the second we walked in. He friendly, knowledgable and fun to deal with. Thank you so much for a great experience. I love my new car! More
by Onecent70
Employees Worked With
Jeff Nellis, Dave Allen, Ralph Rybicki
January 12, 2016
I went for a oil change I gave a 5 star rating because everyone is warm and welcoming. the staff is attentive and very friendly. George is always one of the first friendly fa I gave a 5 star rating because everyone is warm and welcoming. the staff is attentive and very friendly. George is always one of the first friendly faces I see. More
by temikaLAll
Employees Worked With
George
December 28, 2015
Part of the family The people at Frankel Acura work hard to accommodate customers. At Frankel they provide friendly and dedicated service and are willing to connect with The people at Frankel Acura work hard to accommodate customers. At Frankel they provide friendly and dedicated service and are willing to connect with customers to provide a good price and a positive buying experience. They are knowledgable about all of their vehicles, including quality used cars of different makes. Thank you to Dennis for all of the help! 10/10 would recommend Frankel! More
by Mf27
Employees Worked With
Dennis
August 28, 2015
Easiest car buying experience ever! I just purchased a 2015 Acura ILX from Dennis Kinsey and I could not be happier. Dennis was an amazing sales person. He made me feel comfortable and c I just purchased a 2015 Acura ILX from Dennis Kinsey and I could not be happier. Dennis was an amazing sales person. He made me feel comfortable and confident in my purchase. He worked hard to make sure the vehicle was absolutely perfect when I picked it up. Frankel worked to ensure that I would stay exactly where I needed to be for my monthly payment. The entire staff at Frankel was friendly and polite. I would recommend Dennis and Frankel to anyone and everyone for their next car purchase since this was the easier car buying experience I have ever had. More
by Rebecca
Employees Worked With
Dennis Kinsey
August 23, 2015
Service done on TL was complete and on time. The advisor was very helpful with all my questions. The follow up and work completed was timely. All work was done and car was cleaned in less time The advisor was very helpful with all my questions. The follow up and work completed was timely. All work was done and car was cleaned in less time than I was first told. I would use Frankel Aucra for all service on my TL. More
by vinniea07
Employees Worked With
Jessica Greer,
June 19, 2015
Outstanding Sales Team Arrived looking for a previously owned late model 2014 / 2015 Acura MDX I saw online, reviewed the options they had on the lot, neither one had the op Arrived looking for a previously owned late model 2014 / 2015 Acura MDX I saw online, reviewed the options they had on the lot, neither one had the option package that I was looking for… Ken Cocker walked me through the different option levels that are available on the New MDX models to narrow down what exactly my requirements. Through that process we ended up going over to the New Car Showroom where they had a 2015 FWD MDX in the Blue on the show room floor – tricked out with all the options…. Fell in love with the look and all the added touches… Met with the General Sales Manager and had a great conversation and he quoted me a very good offer… tweaked my interest in buying New versus Used… but as my wife pointed out to me that it was only FWD and that I am like the mailman and go to work no matter what the weather man says that we should continue to look until we find an AWD. Ken signed himself up to find us the car of our dreams…. A 2015 AWD MDX with the Advance Package… in Blue…. As it was mid-year and 2016 models are out I should have known that I was asking the impossible… none in a six state area…. As I searched online later that evening I was happy to discover that one existed – only problem was that it was a 2016… even better was that it showed in Frankel’s Acura inventory. I called Ken the next day and looked into the vehicle in question… he was sorry to inform me that they didn’t physically have it, but it was showing as coming in and would arrive the next week… but that he would now start searching for the 2016 impossible dream car….. In Blue… again none in the six state area… my problem was we were leaving that Friday for a vacation to the Carolina’s and were looking to make a deal…. On Thursday he called me back and informed me that he had a Grey AWD MDX with the advance package if I was interested… I agreed to come take a look at it… It was physically on their offsite lot so we took a ride over to see it… and to both of our surprises the Impossible Dream car had showed up and dropped on the lot…. In Blue… The remarkable team at Frankel did some amazing things in one day there were able to prep a vehicle just off truck, add all my additional accessories ( running boards, roof rack, mud flaps, cargo mat, seasonal mats, pin stripe….). I will say I have purchased quite a few vehicles from many different dealerships (Lexus, other Acura, Toyota, GMC, Chrysler, and Honda), by far this has been the best experience I have ever had…. The true professionalism, teamwork, always seeming to go the extra mile… truly persuaded me to start a relationship with Frankel Acura, and Ken Cocker…. Thanks Ken – we love the vehicle and had a great vacation trip. More
by Buddy
Employees Worked With
Ken Cocker
June 17, 2015
Professional I purchased two Acura RDXs within 2 weeks from Sales Consultant Dennis Kinsey at Frankel Acura. Dennis was professional, knowledgeable, and went out I purchased two Acura RDXs within 2 weeks from Sales Consultant Dennis Kinsey at Frankel Acura. Dennis was professional, knowledgeable, and went out of his way to get me a excellent deal on these vehicles. I HIGHLY recommend Frankel Acura and Dennis Kinsey to anyone interested in purchasing an Acura. More
by jesse
Employees Worked With
Dennis Kinsey
