AutoNation Acura Hunt Valley

I had my car serviced. The customer service was excellent & the turnaround time was even better. However, the atmosphere was less than mediocre. For a luxury car dealersh The customer service was excellent & the turnaround time was even better. However, the atmosphere was less than mediocre. For a luxury car dealership and the money they charge for different services it should be better like the other Acura dealership. The other one makes you feel top notch. The other dealerships waiting room is nice size with cell phone chargers , tvs, variety of snack, nice coffee maker w/ variety, chips. Hunt Valley had water (warm) & diet coke. The coffee machine looked like one in a mechanic shop. The waiting room is small and looks like a mechanic shop waiting room. Hunt valley step up. Love the customer service. More

Top notch and fast service. The team there treats you with respect and work to complete work on your vehicle as quickly as possible. The team there treats you with respect and work to complete work on your vehicle as quickly as possible. More

I am extremely upset at the junk car your dealership sold me I want a refund completely sold me I want a refund completely More

A very positive experience buying my Scat Pack Charger at this dealership. Very smooth and positive. How is out of there a little over an hour. Very upbeat and outstanding customer service. I would definite this dealership. Very smooth and positive. How is out of there a little over an hour. Very upbeat and outstanding customer service. I would definitely buy another car from this dealership. More

George and John are the best service representatives. They are always pleasant and experienced. A great experience whenever I need assistance. Hope they both stay at The Acura dealership for many many They are always pleasant and experienced. A great experience whenever I need assistance. Hope they both stay at The Acura dealership for many many years More

The Service Center for my 2012 TL was great again similar to all service visits since 2012. John was great in his assessment, communication and resolution of outstanding issues with the TL. I highly recom to all service visits since 2012. John was great in his assessment, communication and resolution of outstanding issues with the TL. I highly recommend AutoNation Hunt Valley. More

I gave auto nation five stars because when I purchased my vehicle last year the customer service was excellent and when I returned for regular maintenance I received the same five star service thank you Dean vehicle last year the customer service was excellent and when I returned for regular maintenance I received the same five star service thank you Dean,Tyler,Robert,Sean,and Donna for always providing great service. More

My experience with the service center was terrible to say the least. Communication was very poor. After having my car for two days the dealership still could not diagnose the issue properly and tried to come the least. Communication was very poor. After having my car for two days the dealership still could not diagnose the issue properly and tried to come up with other issues as the cause. I took my car to another service center where the issue was found in a few hours and fixed the same day. I will never go back to AutoNation Acura. This is the second bad experience I have had with them and I will never purchase or service a car with them in the future. More

The service was great! The staff were very friendly and cheerful. I would recommend this Acura Dealership to everyone. Whenever I have a question about my Acura, Mr. But The staff were very friendly and cheerful. I would recommend this Acura Dealership to everyone. Whenever I have a question about my Acura, Mr. Butler, the sales Associate who sold the car to me is always available to answer my questions! More

Great experience buying a car at Auto Nation Acura. Reina is a great salesperson that is very knowledgeable and had the answer to every question we had. Would definitely recommend buying a a car from t Reina is a great salesperson that is very knowledgeable and had the answer to every question we had. Would definitely recommend buying a a car from this dealership. More