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AutoNation Acura Gulf Freeway - Service Center

League City, TX

4.8
553 Reviews

553 Reviews of AutoNation Acura Gulf Freeway - Service Center

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August 10, 2021

Bud the service drive manager is always accommodatingand Bud the service drive manager is always accommodating and you never feel you are being taken advantage of.. The service is done in a timely manner More

by mrgco1192
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud
Aug 13, 2021 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Gulf Freeway! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2021

Very responsible and fast ,very good service and friendly,very satisfied with service,they even wash my car More

by Cisneros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud
Aug 13, 2021 -

AutoNation Acura Gulf Freeway responded

Cisneros, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Acura Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2021

Service on my RDX was done in about 45 minutes as scheduled and promised. Staff was very courteous and well prepared. Waiting area was clean and comfortable More

by Bruce M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud Pueng
Aug 13, 2021 -

AutoNation Acura Gulf Freeway responded

Bruce, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Gulf Freeway! If you have any further questions, please give us a call. We're always happy to help!

August 09, 2021

This dealership is very clean and the staffs are nice and friendly. The adviser inform me what was going to be on that, that was nice, but the service is a little bit too long. More

by Tlx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew??
Aug 13, 2021 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 07, 2021

Best dealership! One thing I did not like was that for the first time in over 10 years they did not wash the car or clean the inside of the vehicle. More

by tolguin6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud Peung (he was not there,other people were ,dont know name)
Aug 21, 2021 -

AutoNation Acura Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2021

Quick and professional the service guy Matt is the best he was very helpful and considerate very knowledgeable at what he do I will always recommend him More

by dotie28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 21, 2021 -

AutoNation Acura Gulf Freeway responded

Hello, thanks so much for the warm recommendation of the team here at AutoNation Acura Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2021

The staff was very helpful, knowledgeable and very friendly. It was my first visit there and I didn't feel like they were trying to sell me services that I didn't need. They took the time to explain More

by SharonC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud
Aug 13, 2021 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Gulf Freeway! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 24, 2021

Matt in the Service Department took care of us with our regular service visits under the pre-paid plan we have for oil changes. They always check everything, wash the car, and vacuum. We appreciate their More

by DaveH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 26, 2021 -

AutoNation Acura Gulf Freeway responded

Hello Daveh, we're happy to hear you had such a positive experience with Matt! We always strive to provide personable and excellent customer service. Thank you for the positive review!

July 23, 2021

Very efficient and thorough. Friendly and willing to go the extra mile to detect and fix a small rattle which I had been hearing in back console. More

by roxy1009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud
July 21, 2021

After buying a car back in April, the folks at AutoNation Acura have continued their 5 star service. Scheduled first oil change service on 7/20, and from start to finish the process was simple. Even got car More

by smaurer424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Jul 23, 2021 -

AutoNation Acura Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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