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AutoNation Acura Gulf Freeway - Service Center
League City, TX
554 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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554 Reviews of AutoNation Acura Gulf Freeway - Service Center
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October 27, 2023
Bud Peung assisted me, very nice guy. Everything went well. Only thing I suggest to make sure when you text customers make sure it goes thru. I sat around for hours waiting on the text Everything went well. Only thing I suggest to make sure when you text customers make sure it goes thru. I sat around for hours waiting on the text & decided to call. More
by KRM2022
Employees Worked With
Bud
October 26, 2023
Great service. Good communication during troubleshooting and repair explanation. They fast and efficient, all ways completing the work promptly, returning the car Good communication during troubleshooting and repair explanation. They fast and efficient, all ways completing the work promptly, returning the car clean. More
by Phil
Employees Worked With
Kynal
October 12, 2023
Matthew Danner is the person that waits on me and is very in tune to my needs. He gives me an appointment of which I normally arrive before time and once I explain the issue he gives me an estimate of the ti in tune to my needs. He gives me an appointment of which I normally arrive before time and once I explain the issue he gives me an estimate of the time needed and the cost. He is very good at his job and very courteous also. More
by Sjjnanasarah
Employees Worked With
Matthew Danner
October 12, 2023
Spent over $900 to replace a keyless entry system in my Acura. A week later my car alarm is still going off and I have to keep my car doors open so it doesn’t attract unwanted attention! I had plans f Acura. A week later my car alarm is still going off and I have to keep my car doors open so it doesn’t attract unwanted attention! I had plans for this weekend other than spending my Saturday at the League City Acura dealership…. Yet again! They used to offer a loaner car, but not any more since 2022, so if u have to get work done in your car, you are pretty much stuck until they are done. The TV in there show room lounge doesn’t allow for changing the channels, so u are also stuck watching whatever xx is on TV! I want to see how much more of my time and money they are going to try to squeeze out of me! I may never come back again! More
by Jblak94
Employees Worked With
Mario
October 11, 2023
I called the day before to make sure I would get a ride home and set the time for it. I had to wait 3 hours before I was given the ride and it really affected my day negatively. home and set the time for it. I had to wait 3 hours before I was given the ride and it really affected my day negatively. More
by mona.islam79
Employees Worked With
I do not remember
October 05, 2023
Outstanding service! Bud is my service advisor, and he is always pleasant and informative. Dealership has excellent customer service and waiting area is fantastic. Bud is my service advisor, and he is always pleasant and informative. Dealership has excellent customer service and waiting area is fantastic. More
by sanlewis88
Employees Worked With
Bud
